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Questions tagged [ticket-system]

Ticketing systems are used to keep track of workflow items, typically for support, bug fixes and implementation of new features.

Ticketing systems is a high-level grouping of database systems used to keep track of workflow items. Typical implementations include issue tracking, bug tracking and change tracking systems.

Each ticket, or record, in a ticketing system represents a discrete unit of work, for which the state (for example: unassigned, in progress, finished) is tracked continuously. Tickets are assigned to and can be re-assigned between particular persons or groups, and can be automatically escalated if lack of assignment or progress so requires.

Also see , and

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how to assign unique qr code and authenticate it

good day everyone.. so recently I'm working on a website for ticket buying and authentication and id like to use qr codes on the tickets to achieve this..please is there a way to do this and I'd appreciate easier ways of authenticating the tickets…
Kaycee Ude
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Generating and Downloading a PDF

I am developing an Android app for flight reservation and i am using firebase Database for storing and retriving data. I need to generate a PDF of Ticket and contents should be changed as per passenger details and stored in local directory. I have a…
Abhijeet Rathore
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Hyperlink in Maximo start center?

Maximo 7.6.1.1: Is it possible to put a custom hyperlink or button in the start centre? Ideally, the hyperlink or button would be in a custom container/box.
User1974
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How to make PHP Ticker Number Assignment More Robust?

I am creating a ticketing system. I wish for each entry to be a unique number between the specified range. I have created functions, which I will include to show how I am processing things. If I purchase all the tickets in one go, the function…
user9304280
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Close ticket/issue on fixing commit or on merge to master?

What is the best practice (and why) on closing tickets/issues in the versioning/ticketing system during software development? Our workflow is based on creating FEATURE or PATCH branches to implement changes and then merge into a controlled master…
Chaos_99
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Git hook to update commit message with data from an API

I am attempting to update a git commit with details from our ticketing API. I would like to grab the title of the ticket number that the developer adds to a git commit and update the commit with that title. e.g. git add /some/file git commit -am…
DMCApps
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In JIRA, is there a way to force a template on tickets?

It is very easy to create tickets on JIRA with almost no restrictions - which is why I am wondering if it is possible to force some kind of template or other limitation so that people create tickets with required fields. I am unaware if this is…
Andres Alvarez
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How do I use the Groups.pm in Request Tracker?

In lib\RT\CustomFieldValues\ there is the groups.pm file which is supposed to be an example of how to get data into a custom field, but how do I actually use that once I have written it? Does anyone have any documentation or a sample of this?
Robert MacLean
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Laravel TicketIt routing issue

I am using TicketIt for my Laravel 5.2 ticket system. I've installed it and everything works fine however the current route for the ticket homepage is set to /tickets. I want my Laravel app to automatically redirect to /tickets on the homepage. So…
user3574492
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I'm looking for a nice local ticketing system

I'm looking for a nice software to store tickets information locally. It should work only on my laptop under Linux, and be easily installed. The core features that I need: storing tickets allows to create additional documentation don't take too…
Szymon Lipiński
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How to make mail threading work after adding ticket id in the email subject

I am working on ticketing system in PHP. I convert mails to tickets. When a user replies to the mail from the Ticketing system, it is sending the mail to the customer as a new mail. No message/mail threading. I think, my problem is related to the…
Rajkumar M
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JIRA Importing/Updating subtasks

Im somewhat new to JIRA (skill level novice) Jira v 6.4.8 JIM v 7.0.12 I am attempting to import issues using the Issue->Import from CSV (bulk create tool) I have a defined ticket CM-1 as a parent ticket. A generic CSV looks like this Summary,…
TheDoc
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Need PHP ticket system Source

I need The PHP Ticket System Source that made with Sql Database And Contains User Client And Admin. I Need This Source For The Personal CMS. Thank you For Helping Me.
Moein Ghafourian
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In ScienceLogic is there a trigger for when a ticket is created?

I'm looking to see if there is a hook or a trigger that will fire once a ticket has been created in ScienceLogic I am using the em7 API for creating tickets, and I need to hook into the after ticket creation action, so I can send an email, or send a…
irnmn
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Complex process of making a typical Housie/Bingo game ticket?

I'm trying to create a typical Housie/Bingo Game ticket in Asp.net 2.0 (VB). But, not being succeeded. Ticket contains 3 row with 9 columns. Total 27 blocks, and it must be only 15 should be fill outta those 27. and each column contains value like…
idleMind
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