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Questions tagged [ticket-system]

Ticketing systems are used to keep track of workflow items, typically for support, bug fixes and implementation of new features.

Ticketing systems is a high-level grouping of database systems used to keep track of workflow items. Typical implementations include issue tracking, bug tracking and change tracking systems.

Each ticket, or record, in a ticketing system represents a discrete unit of work, for which the state (for example: unassigned, in progress, finished) is tracked continuously. Tickets are assigned to and can be re-assigned between particular persons or groups, and can be automatically escalated if lack of assignment or progress so requires.

Also see , and

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How to add user input to a list to view later?

I am new to python and I have to code a ticket system. The user needs to answer a few questions and a ticket is create. The user should then later be able to view all tickets created or search the ticket by number. I can not figure out how to do…
FlyGirll
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Data fetch and listing issue faced in my Laravel project

I have developing the ticket system. First table data fetch and display the view page but reply result is showing the last records. How to solve this issue. Please support me. Controller $ticketdetails = TicketDetails::where('ticket_id', '=',…
SSarangi
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How to prevent creating more than one category of the same name?

I have been working on my ticket system for my bot, and most users wanted me to put the ticket channels that were being created into a category, so I've been trying to do just that and I'm running into an issue where it creates a ticket category and…
Roman Beard
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Is there a way to make a DateTime property stay constant, as you edit its object with an MVC?

I am not sure how to go about this. My ticket object, has a DateTime property called TicketCreationTime, which said property is defaulting to 1/1/0001 at 12 AM; every time it's edit entity function is called from the tickets controller. How could I…
Skilled Rook
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New Edge Update Silent Kiosk Printing Problem

For some time I've already had set up and running the silent kiosk printing mode for ticket printing on an Edge Shortcut by appending "--kiosk-printing". It worked until today's Edge update (version 94.0.992.31). First I thought it was the update…
nlgloov
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Trying to make a Ticket Bot but gets TypeError: channel.updateOverwrite is not a function

I want to make a Ticket System and in the ticket when you react with ✅ makes the channel view only from admins. (Closes the ticket.) Code: if (reaction.emoji.name === "✅") { if(!reaction.message.channel.name.includes('ticket-')) return …
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named query showing wrong ticketstatusname in ssas cube

i have written named query in that query i have attributes like request_id,createddate,confirmeddate, reporteddate,sitename,ticketstatusname etc..... i want to know ticketstatusname for request_id's i.e open or closed. i have filtered date as…
user861378
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Advanced ticket system discord.py

I am creating a ticket system for my bot so that members can tell their issue to mods and I can create multiple ticket channels without any limit by reacting again and again. But I want that there should be a limit so that when there is an ongoing…
IDK
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Ticket logging portal for Azure DevOps

I would like to create a ticket logging page for key-users to log tickets to Azure DevOps. Is this possible and how? I hope to be finding a standard option I can select like in Jira for instance.
Roy Sterenborg
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Best way to generate ticket number that resets daily

So I am making a ticket management system where a customer will come and he/she will be assigned a ticket number. I want to keep it simple and wants to generate a 4 or 5 digit ticket number something like: 00001 00002 00003 This will reset daily…
Frank Martin
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Discord.js Ticket System | Problem With Spamming Tickets

I am trying to make a ticket system, but there is a problem. I want to make it when somebody opens a ticket, wait until the ticket closes, and then let them react again. Here is my code: const Discord = require('discord.js'); const client = new…
GreatShark
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ticket system for discord.js

If anyone could help would be great im running into two errors, one the catch is not working correctly probably because of the try but I dont know how to fix it, two I want to know the code for the newly created channel, as I want to send the…
Harrison Clamp
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How to specify default values for each issue type for custom field on a single project?

How to specify default value for each issue type for description field on a single project? I have one project with Scrum board in it. I have issue types: Story, Task, Bug! When Analyst create a new ticket with type "Story" I want to give him…
Ye K
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how to update a ticket in Zammad via API

My goal is to create a ticket in Zammad using the API and then to update it (for. the reference for such basic tasks is here I am using Postman to send requests. I use the bearer token authentication, the token has been generated for a user who is…
UnDiUdin
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Ticket system in php vulnerabilities

I am building a ticket system for some website from which the user can book tickets for some event. My mechanism of booking goes like that: User clicks the buy now button. PayPal handles the payment. PayPal redirects the user, after successful…
My Name
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