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Questions tagged [ticket-system]

Ticketing systems are used to keep track of workflow items, typically for support, bug fixes and implementation of new features.

Ticketing systems is a high-level grouping of database systems used to keep track of workflow items. Typical implementations include issue tracking, bug tracking and change tracking systems.

Each ticket, or record, in a ticketing system represents a discrete unit of work, for which the state (for example: unassigned, in progress, finished) is tracked continuously. Tickets are assigned to and can be re-assigned between particular persons or groups, and can be automatically escalated if lack of assignment or progress so requires.

Also see , and

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Show/Hide options in dropdown menu according to user privilege

I have two type of users in my site. Admins and Users. Those are stored in the table user under the name of kind. With this I can validate the login session:
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Josue Marin
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Are there use-ready Ticket Systems for iphone app developers?

I'll release my first app soon, and I'm afraid of getting dozens of bug mails from users every day. Tapbots for example have a great Ticket System in place. When you send them an support inquiry from their web form, you immediately get an email in…
Proud Member
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ArrayListJavaFlightTicketsProgram

I have implement two classes, named a Ticket and Flight. I have the main program is FlightTicketsProgram (at downside): ArrayList tickets = new ArrayList(); ArrayList flights = new ArrayList(); Ticket ticket1 = new…
user4351487
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SCM: Wiki + Forum + ticket System

Is there any open source framework that encapsulates: a Wiki, Forum and a ticket system. Something like a software configuration Manager (SCM). Looking for something very similar to sourceforge offers to project owners. I'm looking to give support…
jacktrades
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How to generate report ticket number with Laravel?

Currently working on lost and found project where users can make a report when they left something behind. I'm using laravel 5.4, I have some data already on my DB and I have made every requirements according to my client. But in the end, my…
ellvina
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Tech Support Ticket program

**New edit info at bottom** I have created a Tech support program that simulates an electronic tech support system. It is supposed to have a client request support through a ticket and assign it to the appropriate agent. It has four classes (client,…
user3810371
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Can we add to an Assembla project a tool to allow users to vote for future features?

In Admin/Tools/More I found the Sopport tool. It is its description: The Support tool integrates with the Ticket tool to provide customers a support ticket system for submitting and following issues, bugs, and feature requests. Customers get a…
chelder
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read and write file processing c++ which contains multiple column

Lets say i want to write and read this value Suppose i want to write SEAT: NAME: CLASS: DEPR. TIME: ARRV. TIME: FROM: TO: ======================Thus, this is what will be looked like in file.doc========= SEAT NAME CLASS DEPARTURE…
mastermystery
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What is causing the ticket system to not function?

sorry that this is probably rather easy to fix (I don't really understand the docs) But, I want a channel to be opened, so only the user and mods can see it. It will be opened when the user adds a reaction to the message, the reaction will then be…
Mdog504
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