Use this tag for questions about the features and functionality of Twilio Studio.
Twilio Studio is a visual application builder or IDE for the Twilio telecommunications platform.
Related tag: twilio
Questions tagged [twilio-studio]
191 questions
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1 answer
How to get data (name, number, etc) from a database to be used by the IVR's say widget?
I'm using Twilio Studio to generate an IVR. I want it to search a database for their records via them inputting an account number or something similar.
I have followed their documentation on using ngrok to connect to the database and used their…
UzZzi
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1 answer
Twilio Studio REST API Trigger - Status Callback
I'm calling a Twilio Studio via the REST API, however I don't see a way of adding the Status Callback to the API request?
Any help gratefully received :)
Nunners
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1 answer
Forward the "Send and Wait for Reply" to a different phone number
We have a studio flow called "Google LA" that's triggered via Rest API. This flow has a Send and Wait for Reply so we hook this flow to "When a message comes in" so it will follow the rest of the flow when customer rates the service 1 to 5 stars.…
geeksified
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Twilio Studio/Functions and Conference calls
I'm using the Studio flow to manage authenticating an end user calling into our number, and assuming they pass authentication, they then get added to a conference call - however so that I can set the various parameters for starting the conference…
Nunners
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1 answer
Twilio Studio Say/Gather Hints
We are using the Twilio Studio for managing our IVR flows, and have come across an issue when recognising particular numbers.
Example: A verification code that has 22 in it, is being recognised by Twilio as "tutu"
Aside from changing the settings…
Nunners
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votes
1 answer
Twilio: 'Send to Flex' without using widget in Studio Flow?
I have a solution using Twilio's Programmable Voice APIs and some automation.
I would like to integrate this with Twilio Flex to handover to a human agent, however the only way I have found so far to handover a call into Flex, is with the 'Send to…
spechter
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How to get the value of Gather input widget in Twilio function "let val = event.widgets.Mortgage_info.Digits.value;"?
I can't get the value of my gather input widget in Twilio function, I always get an error
This is the name of the gather input widget in Twilio studio
This variable is not working.
let val =…
nomar09
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Is it possible, in Twilio Studio, to track and sync data from a gather input widget to a database file such as google spreadsheet or JSON?
The project looks like this.
When someone calls my Twilio number,
The IVR will ask for Mortgage id number using the Gather Input widget.
Once the caller input their Mortgage id number.
The IVR will read back the following information that is…
nomar09
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0
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2 answers
Twilio Studio and Rebrandly link shortener - Return parsed rather than string
I adapted some instructions in order to Twilio Studio to obtain a shortened URL via a function which talks to the Rebrandly API. It works fine except the data returned is in a string rather than parsed, as can be seen here:
The code provided by…
Max Pownall
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1 answer
How to get sent message immediately with Send & Wait for Reply Widget - Twilio Studio
Hey Twilio Developer Evangelists, is there any way to get the sent message immediately with Send & Wait for Reply Studio Widget. It exposes three options:
Reply
No reply
Delivery Fails
But I am specifically looking for the Delivered option so, I…
Haseeb Anwar
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votes
1 answer
Twilio set variable widgets
I am pretty new to python and Twilio, so thanks in advance.
I have set up a Twilio flow to collect consumer experience data via an automated call. The call uses split by voice, and in the event of an error split by digits (both keystrokes and speech…
SammyG
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votes
1 answer
Can I use twilio studio flow with ultimate sms on same phone #?
I'm new to twilio. I have the "ultimate sms" plugin from codecanyon set up on my domain and connected to a twilio #. Is there a way to use the same # to set up a studio flow? I'd like to have people be able to send a text like "join" to my current…
merrymaker
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- 1
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votes
1 answer
Custom TwiML in Twilio Studio
I am creating a project in Studio and also learning about applying custom TwiMl.
I am trying to use a custom TwilML like the following in my studio project :
Lili
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1 answer
How to obtain Context (Flow & Execution) on Call Ends Webhook in Twilio
Is there a way to obtain or get the Flow & Execution Context within a Function that is called via Webhook / Web Hook within Twilio when a Call Ends? In the Function, there is the Event Object which does contain data about the call including the…
Staylor
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1 answer
Twilio checking character as input
In twilio studio,I was trying to build a flow, which will check if customer replied with words or not,flow check if the reply contains name or not.after adding spilt based on , I didnt find the correct widget to check this, whats the way around?
Jobayer Shajal
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