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Questions tagged [twilio-studio]

Use this tag for questions about the features and functionality of Twilio Studio.

Twilio Studio is a visual application builder or IDE for the Twilio telecommunications platform.

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191 questions
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How to determine if an SMS Message has Images Using Twilio Studio?

How do I check if an SMS message has an image or not? I'm using Twilio Studio. I think I should use the Split Based On Flow Control action... ...to test the trigger.message.Body variable. But what do I enter for the Transitions values? And…
SeaDude
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Studio HTTP Request

I am dealing with Studio I am using an HTTP Request, which brings me the following information. [ { "id": 131316, "name": "User 1", "location_id": 38716, "times": [ { "day": 1, …
user3448166
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Twilio studio variable

I have been trying to compute and set a flow variable using liquid template syntax. What I need to do is filter an array to remove a value from it and set that into a variable. First I tried using where expression but it's not documented in Tiwlio…
Aleksandar Nikolic
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Twilio Studio Messaging Flow not Ending Execution

I'm working on a Twilio Studio Flow that writes the output of a few text messages to Google Sheets via a Twilio function. The flow does everything it is supposed to do and sends the final Thank You text, but the execution doesn't "end". Any thoughts…
user2154589
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Twilio IVR flow with translations

I am trying to add multiple languages to my studio flow. 1 - English, 2 - Spanish, 3 - French. When the user selects the language I am saving the selected lang in {{flow.variables.lang}}. Based on the selected lang, I then load the respective…
Jilna
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Twilio: forward a call to a flow in Twilio

I want to fordward a call to a Studio Flow after the agent in flex hangs up so a CSAT survey can play for the user. I created a plugin that calls a function inside Twilio but there is a "Error - 11200" after the forwarding is done. I replaced the…
Andres Santamaria
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How to send SMS from Chat flow in Studio

I have a studio flow that receives chat messages (from Whatsapp) and forward the conversation to Flex. I'm trying to send a SMS notification to a hard-coded number as this happen. The issue is that the SMS is never sent and the Send Message widget…
Quentin Hayot
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How to make call to specific phone number inside Twilio Studio flow?

I trigger studio flow using REST API along with From and To parameters. In case of To number does not answer or call is failed, I need to try another number. How can I implement this ? Make Outgoing Call widget does not let modifying To parameter.
Engincan Yıldız
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I'm unable to use parsed variable from http request widget

I'm using Twilio Studio. Within I'm using the Make HTTP Request widget to hit an api endpoint. After that I'm using a Say/Play widget to say one of the variables from Make HTTP Request. {{widgets.http_1.body}} works fine with api response: {…
superlow burn
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Simulring with Voicemails

I've got a basic twilio setup using studio for a simple IVR (like less than 20 minute setup kind of simple). One thing I'm doing is using simulring to hit multiple parties and whoever answers. The issue I'm having is that if there is a voicemail to…
Greg Borbonus
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Trigger Twilio studio flow using Zapier

What I need to do is to trigger a Twilio studio flow, when a new lead form facebook leads ads i generated. Is this possible? if it is, how can I do it?
Felipe Ceballos
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Twilio Studio Flow - Handle Custom Channel

Is it possible to integrate custom channels with Studio Flows? From the documentation, it is possible to trigger a flow using a REST API for the flow. But it is not clear how to send / get replies from the custom channel after the flow has started.
Marcio Cabral
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How to record a voicemail if a number is not picked up on Twilio Studio?

I am currently using Twilio Studio to build a customer service process that allows clients to make calls to a Twilio number, which redirects to representatives. How can I allow clients to send a voice message (voicemail) if the call is not picked up…
user9114146
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Studio Flow -> Send Message -> Function (Email)

Looking for some help here. Not a coder by any means and trying to use built in functionality of Twilio to do 2 things. My goal is to respond to any SMS that is received on any of my numbers and then forward the received message to an email…
andrew.lee
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Validating Date of birth using data from API call

I'm adding date of birth validation to my Twilio flow. Format is mm/dd/yyyy. So user would input 01021999 for Date of Birth: 01-02-1999. I pass the input as a parameter to my validation script (PHP) on my VPS via and http request. The problem is…
UzZzi
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