Questions tagged [twilio-studio]

Use this tag for questions about the features and functionality of Twilio Studio.

Twilio Studio is a visual application builder or IDE for the Twilio telecommunications platform.

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191 questions
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twilio studio call connect to outbound number fails

In twilio studio ,I was trying to forward my call to my cell phone number Studio Flow Image , In twilio studio its quite easy. My paid number is usa local number,I am trying to make international call.is it possible? I am using connect call to…
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How to get 'latitiude' and "longitude' fields from Twilio Studio Whatsapp messages

I have integrated my Twilio whatsapp number with Twilio Studio and Twilio Flex correctly, that is all working fine. But when sending a location pin from Whatsapp and checking the message parameters inside Twilio Studio the 'longitude' and…
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Twilio Redirect From Webhook

I've been trying to redirect incoming phone calls from Twilio via webhook to execute TwiML hosted on a website. For testing, I've been using 'raw' GitHub to host my XML as a 'GET' request webhook. My code is in the format below:
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Twilio Studio - SalesForce

Planning to use Twilio Voice / Studio to build the IVR system / conversation tree. I would like to know will there is a way to push the user's response (conversation audio) with the IVR systems to salesforce ? Would like to persist the conversation…
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How do you use two if_value_matches inside of Twilio studio?

I am new to Twilio and have a question regarding the use of the if_value_matches function. If you see below, I have a simple flow promoting the user to say yes or no and to respond to invalid commands. I have confirmed the Yes option and the invalid…
Kaz
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Twilio- using webhook to a second phone number to dialogue with customer

I'm using Twilio Studio and have two phone numbers. I want to start a text conversation (A) with the customer and after a certain event (like keyword "manager") occurs, I want to alert a second text conversation (B) from a new phone number with that…
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Twilio Studio Survey Summary at the end

I have developed a Covid-19 Symptom Whatsapp Chatbot using Twilio. The bot basically asks users questions about key symptoms related to Covid-19. Based on their answers, the bot has to give the users a summary/conclusion i.e. visit the doctor ASAP…
db100
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Twilio + Airtable / Collecting data from a chatbot

I´m developing a chatbot using Twilio Studio and at some point, I need to collect the data inputs from the clients that talk to my bot, and then post it into an airtable base. I don´t have much coding skills, so my guide was this Dabble Lab…
Urol
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Constructing Twilio Flow with opt in text message at the end of call

We are trying to have a phone flow where the customer calls in and in the end they receive a text message asking for their name, which they respond to, and then receive a response asking another follow-up question. An example below: call Us: (SMS)…
glitter
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Twilio API in Python Returning AttributeError: 'Client' object has no attribute 'studio'

I am trying to list executions from my Twilio flow by using this code: https://www.twilio.com/docs/studio/rest-api/execution?code-sample=code-read-executions-filtered-by-date I have also tried the v2…
glitter
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Dynamic Flex Workflow in Studio

As part of my Twilio Studio flow I am using the HTTP request step to get data from an external database that responds back with the agent skill to be used when routing the call however I am unable to figure out how to use this variable in the send…
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Twilio Studio - Identical Objects Within JSON Array & Variables - HTTP GET Widget

I'm in the process of creating a basic SMS flow within Twilio Studio. The intent of the app is to return some information about a work site. The information is being obtained via an external REST API (HTTP GET Widget) and returned as JSON. The…
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Twilio Functions - Pass in parameters and format SMS body to include parameters

I am using Twilio to create an 'attendance line' where employees can provide information about why they will be absent and then Twilio will send separate, curated messages to supervisors and human resources. To do this, I've created a Flow in Twilio…
coffdrop
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Wanting to chain web requests and pass data down through them in Twilio Studio

So I'm playing with Twilio Studio, and building a sample IVR. I have it doing a web request to an API that looks up the customer based on their phone number. That works, I can get/say their name to them. I'm having trouble with the next step, I…
Troy Anderson
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How come there's no "To" field for the "Send & Wait For Reply" widget in the Twilio Studio?

I'm trying to create a Studio flow that is triggered by a REST API request to then prompt a recipient to respond Yes or No to a question. However, unlike the "Send Message" widget, the "Send & Wait For Reply" widget doesn't have a "SEND MESSAGE TO"…