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Questions tagged [twilio-studio]

Use this tag for questions about the features and functionality of Twilio Studio.

Twilio Studio is a visual application builder or IDE for the Twilio telecommunications platform.

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191 questions
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Twilio Studio IVR call disconnects before user the input is gathered

I am setting up an IVR flow in Twilio Studio. I have a function that validates the user's phone number and then fetches some data. Once the data is fetched, I need to ask the user to input their zip code. I have used the "Gather Input On Call"…
Jilna
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Twilio "Gather input on call" is having pauses

I am using Twilio Studio and in the flow I am using "Gather input on Call" widget, and "Split based on" after that. It works fine, but on one of the keypress I am setting a variable and again using second level of "Gather input on call" widget and…
Imran Khurram
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I can't access Twilio Studio Execution Contexts via PHP library?

I have a simple flow where callers record a message using the "Record Voicemail" widget, then I post the execution's Flow SID, the Execution SID, and the Call SID to my PHP app so I can download the recorded MP3. The PHP app successfully gets the…
Jim C.
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Twilio Error SMS-capable inbound phone number or short code for your account

I am forwarding SMS using studio flow and I want to use Message from Setting to use {{trigger.message.From}} rather than {{flow.channel.address}} And it gives me this error The From phone number +1xxxxxxxxxx is not a valid, SMS-capable inbound phone…
sohail amar
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Twilio Studio to have a phone number as an intermediary?

I've created a Twilio flow that would forward new messages or calls to my phone number. What I'd like to do is if I reply to the forwarded text from Twilio that it would send my reply to the last text message sender that's not my number. How could I…
Michael R.
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How to Split the flow based on what day it is and what time it is

I am making an IVR and i want to split the flow based on the currently day of the week and time. for example if someone calls on Sunday when we are closed i would like it to give a different greeting than if it was Monday at noon. basically if it is…
Hunter Lanier
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twilio studio contact.channel.address giving strange string

I have a studio flow I have a run function widget in it ,and I am forwarding sms to another number by this function(given below) Now as a pararmeter to this function I have provide sender={{contact.channel.address}}. Which actually should provide…
Jobayer Shajal
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Using enhanced speechResult for verb in studio

There is no option to turn on enhanced option for Speech recognition Result in Studio widgets. In that case,I guess we have to use twiml redirect to another twiml or Run functuion widgets. But,if we used that ,how will we return back to…
Jobayer Shajal
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Trigger Twilio studio flow using Zapier Webhook

Truly grateful for any help here: Trying to trigger a Twilio Studio flow from Zapier but with no luck so far. Here is the Twilio guidance on how to trigger an execution: https://www.twilio.com/docs/studio/rest-api/v2/execution Here, for example, is…
Max Pownall
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Twilio conversation with chatbot

I want to know how to use twilio conversation api with autopilot chatbot. So users start to chat with bot and after answering some questions of bot, the users are hand off to real agent and continue to chat with them. I've already made the…
Dream
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Twilio messaging services - routing incoming SMSs to studio flow not working

I'm using Twilio messaging service to send SMS e.g: curl --location --request POST 'https://api.twilio.com/2010-04-01/Accounts/REDACTED/Messages.json' \ --header 'Authorization: Basic REDACTED' \ --header 'Content-Type:…
Ryan.Bartsch
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How to forward call with music using Twilio Studio

I need help in "Twilio Studio - Forward Call with playing music until user pickup the call"
Koviri Jagdish
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Using an increment to access array Twilio Studio

I am working with two widgets for the purposes of this question: The Set variables widget, and the split based on the widget. I want to iterate over my array which I am passing in (flow.data.arr): I am trying in set variables: key: increment value:…
WorkingOnBeingBetter
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Using Twilio Studio to Facilitate Anonymous P2P Messaging

We are using Twilio to offer a SMS service for people in our church and community that have a prayer request or other need. Currently, we are using Twilio Studio to handle receiving the SMS request and then relaying that to a random person on our…
Corey Thomas
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Twilio Flex - How Do I View My Call Logs / Records?

I have an IVR application built on top of Twilio Studio / Flex. At the end of my Studio flow, I send the user to a Flex agent. How would I get a log of all calls that were sent to Flex? I am looking for the start time (when a call was answered…
Lloyd Banks
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