Use this tag for questions about the features and functionality of Twilio Studio.
Twilio Studio is a visual application builder or IDE for the Twilio telecommunications platform.
Related tag: twilio
Questions tagged [twilio-studio]
191 questions
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is it possible to capture user response from gather_input widget for an outgoing call java REST API call to twilio studio
Usecase : System makes outgoing call via twilio sstudo and gathet user response
Steps:
Outgoing call via twilio sdk v2 API to twilio studio.
Twilio flow Trigger REST API is configured to receive as incoming call
Make out going call…
Vivek Misra
- 165
- 2
- 15
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How to use call-to-action in Studio Flow without using WhatsApp templates?
I need to implement a menu similar to this example.
But instead of expecting the user to answer with a number, I'd like to use Quick Reply Button, but without using WhatsApp Templates.
Is it possible to use this feature inside a "Send & Wait For…
Facundo Chambó
- 47
- 6
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In Twilio Studio Flow, can you use a SAY widget while connecting the call?
I want to SAY a message while inbound calls are being connected, rather than delaying the flow for the duration of the message. I don't mind if the message is interrupted by someone answering the call. The only transition I see on the SAY widget is…
PatMcClellan__c
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- 5
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how to do a Call Forwarding to a IVR?
I have a ruby application that can make a outbound call
# Sms.multi_call(to: '+155555555555', from: ENV['TWILIO_FROM_PHONE'])
def self.multi_call(to:, from: ENV['TWILIO_FROM_PHONE'] )
twilio_client =…
MZaragoza
- 10,108
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How to record a voicemail if the call is not picked up the line is busy on Twilio Studio?
I want my my Twilio Studio flow help me record a voicemail and forward it to me.
I'm using 3 widgets to try to accomplish this.
Connect Call To
Split Based On
Add TwiML Redirect
The flow follows this direction Connect Call To > Split Based On >…
Yarseo
- 47
- 5
0
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1 answer
Forwarding Twilio Recordings to Your Email With Your Own Hosting
I want to forward the voicemail recording left on my Twilio account using Twilio studio. I am following the article posted here https://support.twilio.com/hc/en-us/articles/223132287-Forwarding-Recordings-to-Your-Email but I only get empty email…
Yarseo
- 47
- 5
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How to change phone number voice app configuration from Twiml app to Twilio Studio Flow using REST Api
Preconditions
I have phone number(PNXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX)
I have TwiML Application (APXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX)
Phone number voice app connected to TwiML app
I have Studio Flow (FWXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX)
Question:
How…
Manuk Karapetyan
- 534
- 4
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How to send an abandoned call back to Studio Flow?
I want to implement a solution where, if there are no available workers Twilio I don't send it to Flex, but do something else (e.g: say a message to contact us by other channel type, run a Function, or any other option)
Best posible scenario: Inside…
Facundo Chambó
- 47
- 6
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How to trigger "input on call" widget on Twilio REST API
I am trying to setup an IVR where I have number for outlets nearby. So I will make an automate call and it will ask owner to press 1,2 in case of shop is open or close respectively.
I am not able to make a call over here.
curl -X POST…
Rahul Gupta
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1 answer
How to implement List message for whatsapp using twillio
I am trying to implement message list with dynamic content for whatsapp. As of now i am using twilio studio for user initiated conversation.
So if user initiates the conversation then business can send any message/content without whatsapp approval…
DS9
- 2,995
- 4
- 52
- 102
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1 answer
Twilio Whatsapp: Send Location not working
I'm using the FUNCTION Widget in Twilio Studio.
I need to send location inside a message in whatsapp.
I've tried this peice of code inside a function in Twilio:
// This is your new function. To start, set the name and path on the…
0
votes
1 answer
Can we use same "Split Based On..." widget for multiple "Send and wait for reply" widget
I have one "Split Based On..." widget which has same conditions which i am using for multiple "Send and wait for reply" widget. Please check the attached screenshot.
So my flow is whenever end user sent something system will send default message.…
DS9
- 2,995
- 4
- 52
- 102
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0 answers
Connecting Twilio Studio with Vtiger CRM
I am trying to configure a chatbot to receive SMS and Whatsapp messages. Currently I have configured in the wp numbers that when a message arrives, the webhook sends it to the CRM and I can follow the conversation from there, but I would like to be…
0
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1 answer
What's the right way to execute a Twilio Studio conversation flow?
Im learning how to set a twilio studio flow with python, I'm currently testing one of the templates that Twilio provides, and Im communicating with the bot from WhatsApp. However, I can only send the first message of the flow and if I send another…
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Forum to suggest changes to Twilio Studio console?
I have a few suggestions for features which I believe would make my, and other admin's lives much easier. No idea if this is germane or not, but just in case, here goes.
Sorting by (and choosing) column headers in the Studio logs.
Sometimes it is…
Louis M
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