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I have a ruby application that can make a outbound call

  # Sms.multi_call(to: '+155555555555', from: ENV['TWILIO_FROM_PHONE'])
  def self.multi_call(to:, from: ENV['TWILIO_FROM_PHONE'] )
    twilio_client = Twilio::REST::Client.new(ENV['TWILIO_ACCOUNT_SID'], ENV['TWILIO_AUTH_TOKEN'])

    call = twilio_client.calls.create(
                       url: 'https://sample.com/api/v1/twilio/voice',
                       to: to,
                       from: from
                     )
  end

This part is working

When the call is made and goes to the twilio/voice https://sample.com/api/v1/twilio/voice all its doing is dialing the IVR phone number

<Response>
   <Dial>2025555555</Dial>
</Response>

At this point, when I get the phone call and dial an IVR prompt, it auto disconnects.

Any idea how to prevent this?

lizziepika
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MZaragoza
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0 Answers0