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Questions tagged [twilio-studio]

Use this tag for questions about the features and functionality of Twilio Studio.

Twilio Studio is a visual application builder or IDE for the Twilio telecommunications platform.

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191 questions
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Is this comparison correct

This is based on an exercise that appears on the Twilio Studio Tutorial Page. I decided to change the demo from a cafe to a cantina. When the user requests something not on the menu, it's supposed to place a call to the user. This has not…
Guyton Foxcroft
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Passing Information From Twilio Widgets to Twilio Functions

I have a flow setup in Twilio studio. The flow asks for an extension. That information is then passed through a conditional block. If the person presses 1, it goes somewhere specifc, the same if 2 is pressed, and all the rest are transitioned to a…
Jeremy Reel
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Twilio Studio - Send and Wait for Reply - Multiple

I am trying to define a period of time (lets say 10 minutes, that stores all responses after a certain widget), and then save all those replies into one variable. Is this possible to do with twilio studio? Example: BOT: [sends message] //start…
Shamaas H.
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Getting Data into Twilio Studio

I am working on a project that includes using Podio, Zapier and Twilio. I am allowing a user to send a text message to a Twilio number, then based on the senders phone number, I am looking up their information in Podio using a Zapier webhook. That…
Jeff
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How do I create an http request from Twilio Studio

I'm technical, but not experienced in coding and could use some help. I need to create an http request from Twilio studio. I am setting up a phone survey for my client and I need to log both voice and number inputs from the call to a database. I…
tpeabody
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Twilio Studio Outgoing Calls

I am working with Twilio Studio to make outgoing calls but once the caller picks there is a message stating there's an application error. We're trying to play a recording when the user picks up the phone but it only makes it calling the user then…
Jazmyn Zarichney
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Twillio call whispers and recordings

I want to do the following in Twilio Studio: I want an incoming call to be recorded and I want the person answering the call to hear a voice whisper - not the person calling. How do I set this up in Studio? I'm not a coder and don't have a technical…
jproux
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Twilio Studio & Functions - Call Whispers

I'm trying to implement a simple call whisper that lets our agent know which phone number/product has been dialed. When a call comes in, it goes through a studio flow where the caller chooses a language. The call is then routed to a taskrouter…
Stefan Russo
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How to get Twilio Studio Flow execution via call sid

We're trying to include the IVR steps in our UI, but to get the steps I have to make several API calls. That's fine, except the only way I can seem to get the relevant info is to load all flow executions. If I could pass the flow.sid via the HTTP…
jc00ke
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Twilio Studio Switch Transition Order Checking

I have a Split that has multiple transitions based upon a single value. I need to know what order the transitions are evaluated. Is it top to bottom when viewing the transitions, random, or what? I could break this up into multiple Splits, but it…
Geoff Schultz
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How do I get a log of Twilio Studio interactions,

How do I get the log of Twilio Studio interactions, specifically steps, I need to download it to analyze the performance of my IVR. What I want to know is how many calls where resolve by one option of a split decision widget. Is any way to download…
Gerardo Jaramillo
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How do I catch a hangup while gathering input from a user in Twilio?

I have a Twilio Studio flow that uses the "Gather Input from User" during an outbound call. I have widgets following all possible outcomes, including "No Input". However, I have discovered that if the user hangs up during this step, the flow ends. I…
Dancrumb
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How do I send an incoming message to flex and also call a function? Connect 2 actions to 1 trigger

Trying to connect 2 actions from 1 trigger in the message flow. I want to connect a function that will run after an incoming message arrives and also send this message to flex from their pre-made widget. I am using twilio message flow widgets and…
user3320073
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Dynamic voice prompts in Twilio Studio

I'm the president, chief bottle washer and IT guy at a small non-profit. We've been using OpenVBX for years for our IVR, but due to Twilio's lack of support for OpenVBX, and the need to keep PHP current, I decided to recreate our IVR using Twilio…
Geoff Schultz
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How do I use Liquid template language in a Twilio Studio "Set Variables" widget

I'm building an SMS bot using Twilio Studio flows. I've added a Set Variables widget with the following liquid code in the variable value: {% capture address %}{{widgets.request_address.inbound.Body | lower | strip}}{% endcapture %} {% if address ==…
rjmackay
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