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Questions tagged [freshdesk]

Questions about Freshdesk API, SSO Integration with Freshdesk accounts, customising Freshdesk account's support portals and developing apps on Freshdesk Marketplace.

Questions about Freshdesk API, SSO Integration with Freshdesk accounts, customising Freshdesk account's support portals and developing apps on Freshdesk Marketplace.

121 questions
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Uncaught TypeError: Cannot set property '$container' of undefined

I was trying to send a post request to a url like below (function($) { $(document).ready(function() { var end_point_url = "https://xxxxxx.freshdesk.com/api/v2/tickets"; // Create a ticket jQuery.ajax({ url: end_point_url, …
Shiva Krishna Bavandla
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Response Code=-1011 "Request failed: unsupported media type (415)

I want to call API of "freshdesk" using AFNetworking. And that API is working perfectly from rest client.But I want to call that API from iOS application side using AFNetworking But I getting below error: Error…
Yogendra Patel
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CORS Oauth Request in JQuery to Azure AD to Access Power BI api

I am working on FreshDesk based client apps, Facts and my problem: FreshDesk widgets/apps only allow jQuery/JS and HTML, doesn't give any server side support yet for developers. I am looking get list of Power BI reports in the widget. This requires…
codester
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Why freshdesk sso always return "login was unsuccessful" (302)?

Im trying to use Freshdesk Simple SSO. My generated string is: https://companyname.freshdesk.com/login/sso?name=test&email=test@companyname.com&hash=220685100fbad0bdd17e9096313395b7×tamp=1472786454 but Freshdesk always return error "login…
Alex
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Freshdesk integration with AWS lambda

Is that possible if the user create a ticket in freshdesk that needs to be trigger the AWS lambda function.
Vijay
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Create Freshdesk Ticket with attachment from Google App Script by UrlFetchApp

I try to use google apps script to create ticket with attachments via freshdesk API. Freshdesk have google app script sample code here: https://github.com/freshdesk/fresh-samples/tree/master/google_script , but without attachment demo. I tried the…
Huan
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Creating ticket with attachment in Freshdesk

I want to create a ticket with attachment in freshdesk api. I am able to create a ticket without attachment. This is my sample code: post_dict = { 'helpdesk_ticket': { 'description': "Testing Code sample 3", 'subject':…
Yaseen Shareef
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freshdesk API not working for adding tickets

I am trying to create a Freshdesk ticket using freshdesk API in php curl. followed this documentation link https://github.com/freshdesk/fresh-samples/tree/master/php_samples But it is not creating ticket
doing007
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attaching file to note - freshdesk

I am trying to send attachment to a ticket using the API making sure it is sent multipart/form-data however I am not able to do so.The API docs doesn't show an example for syntax it should be sent with so I can't figure it how to do so. How data is…
omarsafwany
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Using Freshdesk API

Does anyone have any experience using the FRESHDESK API http://freshdesk.com/api/ to create tickets? It says this in the documentation Request URL: domain_URL/helpdesk/tickets.xml Request method: POST Disk failure…
Ricky Ahn
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Webhooks Connection - Freshsale Suite to Servicem8 - for Job Sheet Creation

Can you help me, we're planning to use webhooks to create automation - job sheet creation. Automation will be coming from Freshsale. We will need to connect freshsale to SM8. Thanks Need the details one, so we can start to connect the freshsale to…
Rencley
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How Can I Upsert Freshdesk Ticket Data into Pinecone and Query It Using Sentence Transformers?

I am trying to upsert Freshdesk ticket data into Pinecone and then query that data. Despite trying multiple approaches, I'm still struggling with what seems to be a simple task. Upserting Data I have the following code to upsert Freshdesk ticket…
RocketNinja15
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Trying to creare ticketing app using freshdesk APi but throwing Error 401 and unauthorized message

I'm creating the ticket app using JS, for api integration I'm using freshdesk api and doing create ticket feature, but its showing error 401: unauthorized like below image, enter image description here enter image description here Can someone help…
K.M.Yasin
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Get all users from API

I'm new to the world of API and need to get a list of all of our users (400 in total). Initially I could only get 30 users but after reading the API notes I see that 30 is a default value. I set the page value to 100, which is the max and I can…
Jono
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How do i Remove Range Number ID Elements from page?

Im using Freshdesk System and i have notice that it has columns that i dont use. So, with the Styler Classic extension on Chrome i wanted to hide or remove the columns that i dont use.
StackBuck
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