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Questions tagged [avaya]

Avaya is a company which specializes in telecommunications, networking, and information technology. Use this tag for questions related to Avaya products.

Avaya is a company which specializes in telecommunications, networking, and information technology. Use this tag for questions related to Avaya products.

107 questions
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.acsauto script to save to relative filepath

I have an .acsauto script from Avaya CMS system that is saving data into a text file on a specified location: b = cvsSrv.Reports.CreateReport(Info,Rep) If b Then stuff b =…
Eleshar
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Is it possible to get the UUI or AAI of an incoming call using Avaya DMCC .NET?

I'm trying to develop a CTI integration with the very badly documented avaya DMCC library for .NET. I've been looking around for hours and couldn't find any method to get the UUI variable from an incoming call, either using the…
Marco Scabbiolo
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Connecting to Avaya with DevLink API

I am trying to connect to Avaya with DevLink sample code which is written in VB. When DLOpen is called it connects successfully but the problem is that when DLRegisterType2CallDeltas() function is called the result is a number greater than 2…
AmirA
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CLI interface for avaya 9608G IP Phone

I've a Avaya IP-Phone 9608G and I want to control it from my CLI. Can anyone help me to know CLI interafce for avaya IP phone
Ellendula Sainath
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CMS automation in VBA stalls after 63 iterations

I am writing an automation script as I have a need to run a report on 16 separate split skills each day for a period of 6 months. The script works, with one problem. It will run 63 iterations (i.e. 3 days at 16 = 48 + 15 = 63). After the 15th…
Fred
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getCmd work wrong

I try to get some strings from avaya phone using pysnmp from pysnmp.entity.rfc3413.oneliner import cmdgen cmdGen = cmdgen.CommandGenerator() errorIndication, errorStatus, errorIndex, varBinds = cmdGen.getCmd( cmdgen.CommunityData('public'), …
Dmitriy Pyryakov
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TAPI incoming call

I am using the Async Professional library in delphi 6 to perform tapi calls to an Avaya Ip Office call center. I have succesfully performed outgoing-internal calls via the vcl components (ApdTapiDevice1,ApdTapiStatus1,ApdComPort1). I'd like to…
gman
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Log an agent into switch using CM and AES with DMCC .net API

I am very new to CTI applications and I am learning and implementing an application using DMCC .NET api. I apologize for my very limited understanding of the whole DMCC and CTI stuff. I basically want my application to log an agent into an…
gebs
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Crm 2011 test the crm4 metadata endpoint

I'm having trouble with a third party product that suppose to connect to a CRM2011 CRM4 metadata endpoint. Basically the product is AVAYA EMC version 6.3.1, I'm aware that this specific version is not compatible with CRM2011, but the documents…
Mauro De Biasio
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Where can i find ThirdPartyCall webservice WSDL file?

Can anyone tell me where can i find ThirdPartyCall webservice WSDL file ? i am trying to develop click to call functionality for AVAYA phone through my custom application. Do i need any authentication to access that wsdl file ? if so please tell me…
user2830726
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Connect Avaya System With My System Using Delphi Programming?

i have Call Center Using Avaya System I need To manage this System by my application that's developed by my there are dll Called devlink have 4 Events DEVLINK_COMMS_OPERATIONAL DEVLINK_COMMS_NORESPONSE DEVLINK_COMMS_REJECTED …
user3420275
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API to get call logs from an AVAYA phone server

Can someone help me understand how to get the call logs (calls actually made) on a AVAYA phone server? The documentation for this product is the worst and help online is almost nil. I am able to telnet in and can do "list agent" and "list skill"…
Steve Lloyd
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Does Avaya have an API for retrieving the audio stream of a VoIP call?

I have been up and down the documentation and all over the web looking for an answer to this question but have not had any luck. I have a project where I am looking to retrieve the live audio stream from an Avaya telephone call and then transcribe…
mambrow
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Playing a RTP stream to PC speakers

I'm using UdpClient to get a RTP stream from phone calls through Avaya DMCC sdk. I would like to play this stream through the computer's speakers. After a lot of searching I've only been able to find solutions that require saving to a file and then…
Jonathan Chu
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Excel time conversion issue

I am having such a strange problem when importing data from CMS Supervisor into Excel, Basically the time is coming out as, for example: 12:30 This is meant to be 1230 seconds, but the format it is coming out as doesn't correspond to this at…
Uberzen1
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