Questions tagged [avaya]

Avaya is a company which specializes in telecommunications, networking, and information technology. Use this tag for questions related to Avaya products.

Avaya is a company which specializes in telecommunications, networking, and information technology. Use this tag for questions related to Avaya products.

107 questions
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Angular importing JS file/SDK not a module

So i am using the Avaya SDK (basically 3 JS files) in my Angular project. When i try to import it i get an error saying that it is not a module? Any idea how to fix that? my import statement: import * as AvayaClientServices from…
Mahsum B
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Modifying an Avaya CMS script (.acsauto) with Powershell and the resulting script won't run

I have an avaya CMS script that is setup to extract team data so it can be imported into Power BI. The script is working fine, but I have to go in and manually edit the file in Notepad ++ each month so that it exports to a new file name and gets the…
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Google ASR with Avaya OD Orchestration Designer

We are using Google speech to text API from avaya OD. It works fine. We make use of record tag to record user speech input send the audio file using Google speech API to convert it into text .HOWEVER, the recording of user input starts after playing…
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interop method call bad parameter

I need to invoke the c++ library method in c# but after trying different variations still it returns an error code -2 saying that it is a bad parameter. Here is the C++ representation of the structure that needs to be passed in as parameter: #define…
Ehsan Sajjad
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Avaya IPO with MTCTI-3 Api

With Version 11.1 of Avayas IP Office, there is the new MTCTI-3 API available. It works by exchanging Protobuf objects over a websocket connection. There is not much docummentation an virtually no sample code about this api and I have problems…
Hajo Thelen
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C# Split string into readable sentences

This string is an error that comes from an AVAYA phone system. I've been trying to parse this darn string into readable sentences, but I haven't had much luck. Here's the offending string: "cadd hunt-group 109\ne3 0005ff00 d6d8 "34257 "…
DaveM
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Avaya Real-Time data Connection to PowerBI?

I was wondering if there was a method whereby I can get CMS data from Avaya to PowerBI in real time. I read that this can be accomplished by Avayas custom real-time data connectors (RT_sockets/Generic-RTA etc), but those are all licensed. Is there…
Kamal Raydan
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Unable to pass variable in Informix

I was able to figure out how to get connected to Avaya CMS through Informix using SQL. The below query works but when I try to replace the ''1/01/19'' with a variable, I get the following error: "EIX000: (-1205) Invalid month in date" Code that…
cococolada
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Avaya Supervisor CMS extract data from Report and load it into MySQL

IMPORTANT! This is not a correct way of doing this! It's just a quick hack I need to implement. Connecting directly to Avaya DB would be much better. Windows Task Scheduler is to slow. This will only run on local network. My plan for this quick hack…
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Avaya CMS script

First: what the programing langauge avaya cms written in ? Second: I save cms script that take extention (.ACS), I want to understand this script to start develop it . So please check below script and this script export data from real time and I…
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VBScript Compilation Error - Expected Sub

I have the below script that keeps receiving Compilation Error Line 16 - Expected Sub I'm not seeing what's causing this. This script is run by acscript for an Avaya phone system. It's probable the ## cvs_cmd_begin and ## cvs_cmd_end are replaced…
Ryan.James
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How to Fix Compile Error for Excel VBA in Windows 10?

We just recently switch from Windows 7 to Windows 10 and one of the macros in our file is not working. I've been getting Compile Error: Sub or Function not defined for a "Call doRep" line. I tried rebuilding the file in a Windows 10 PC but is still…
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Exporting data from Avaya using Powershell

I had a macro in Access database (32 bit) that used to download data from Avaya CMS but due to some software changes I cannot use it anymore. I considered using Powershell (run in 32 bit mode) to get the required data but it doesn't work for…
Jarek Szczyg
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Why am I getting "expected end of statement" error with CMS Autoscript?

I'm trying to create an autoscript with CMS Supervisor that will automatically create the report I need. The issue I'm running in to is trying to automate the saving of the report as a text file. I found a line from another forum post and tried to…
MyNameHere
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Avaya Orchestration unable to run the welcome TTS message

I am new to Avaya Orchestration. I created a simple flow but I wasn't able to execute it. The call flow detects no errors but when run the application on tomcat, i hear a tone and the call was hanged with the error as below. Personal Voice…
William Harry
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