For questions related to Zendesk's REST API.
See also:
Questions tagged [zendesk-api]
182 questions
0
votes
1 answer
Posting a base64 encoded PDF file with AJAX
I'm trying to post a base64-encoded PDF file to a Zendesk file upload API endpoint but the file URL returned from the API shows that the file is corrupted.
First I receive the PDF as a base64-encoded string from a separate API call. Let's call it…
rosendin
- 611
- 1
- 10
- 18
0
votes
1 answer
Zendesk - CreateUser JobStatus Results is Null
So I am currently working with the ZenDesk API. I am creating many users using the batch CreateUser method that takes an array of up to 100 user objects. Now, for some reason, some users fail to generate. Therefore, I wanted to obtain the result of…
Kristianasp
- 61
- 11
0
votes
2 answers
custom date field always return invalid
I have a custom date field which I'm trying to update via Ruby API and I always get the same response:
[{"description"=>"PREMIUM STARTS AT: is invalid", "error"=>"InvalidValue", "ticket_field_id"=>xxxxxxxxx, "ticket_field_type"=>"FieldDate"}]}
I'm…
Luiz E.
- 6,769
- 10
- 58
- 98
0
votes
1 answer
Embedding Zendesk Widget into a Rails application
Rails 3.2
I am trying to embed the zendesk widget, into my Rails application. The instructions, call for embedding the code, as the end of the head section.
Here's the script: