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I have a custom date field which I'm trying to update via Ruby API and I always get the same response:

[{"description"=>"PREMIUM STARTS AT: is invalid", "error"=>"InvalidValue", "ticket_field_id"=>xxxxxxxxx, "ticket_field_type"=>"FieldDate"}]}

I'm sending the date as follows: "2017-01-17T13:54:51Z"

I've tried also as UTC, got the same response. Which is the correct way to send this date?

Luiz E.
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2 Answers2

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Yes, date format should be in "yyyy-MM-dd" format. it will work for sure

Like

"custom_fields": [{"id": 46990467,"value":"2017-04-01"}]}}'

Karan Singh
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This is the API call I made that worked 

/api/v2/tickets/12058.json -H "Content-Type: application/json"
-d '{"ticket": {"status": "open", 
"custom_fields": [{"id": 46990467,"value":"2017-04-01"}]}}' -X PUT
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