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Questions tagged [twilio-studio]

Use this tag for questions about the features and functionality of Twilio Studio.

Twilio Studio is a visual application builder or IDE for the Twilio telecommunications platform.

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191 questions
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How do you (or can you) use Twilio Studio's Make Outgoing Call widget when using Whatsapp?

Context We're building an appointment confirmation and connection app in Twilio, currently using the Studio. It talks to a user via WhatsApp - and then dials them via normal voice carrier service when they are ready for their appointment, and then…
Peter Cameron-Burnett
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Twilio Studio - Messaging Service + Inbox

Is it possible to have two webhook url configurations for incoming messages on programmable sms? I have a messaging service linked to a number. But I also want twilio to send the incoming message as a POST request to another application, which is…
Shamaas H.
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Twilio: How to initiate a flow with an API call

I'm trying to initiate a flow on Twilio via an API call in Node, and I can't seem to get it to work. The flow is designed to make an outbound call when the API request is sent. Have tried several code examples I've seen online to no avail. I'm…
Scott
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Can I use a Twilio Flow to call a group of sales team numbers, wait for one to answer, THEN call the new lead and connect the two?

I'm new to Twilio and don't write code, but it seems like this can be done in Studio, I'm just not seeing how yet. So far, I've used Studio to make a very basic flow that calls a sales lead, then connects the call to sales agents. Basically, a new…
Steve
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How to detect a call ended in twilio studio

Is it possible to detect a call ended in studio? I have a studio flow that performs a call to a number (this is the first step and it is configured with the make outgoing call widget). The problem is that i am not able to detect if the call ends…
james_bond
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How to create "Round Robin Call Forwarding Function" in Twilio Stack

I have researched high and low through multiple websites and have not found a single fully documented solution for round-robin call forwarding with-in the Twilio stack; let alone within Twilio Studio. The last time this question was asked in detail…
Mike
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How do I send Information into a TWiml Redirect Widget in Studio and How is Liquid Variable Input Method used?

I have Json values that I would like to send into a TwiML Redirect widget. The Json comes from an HTTP Request. I see that besides the Methods Get and Post, there is an additional Method for Liquid Variable Input, could this be my solution? If it…
ScottH
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Getting all the details of a connected call through Twilio Studio as SMS

I am using Twilio Studio to connect an incoming call to another number in an attempt to configure an IVR. I was able to configure the IVR. Now I am trying to get the call summary as email or SMS using the Studio widgets. I was able to configure an…
Geo Thomas
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Create conference with no participants in Twilio

I am using Twilio Studio and I have a flow where I ask user A if he wants to call with user B. In case user A clicks 1 (yes), I want to create a conference and put user A inside this conference. In case user A clicks 3 (no) he just continues in…
Dennis
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In Twilio Studio flow 'Send & Wait for reply' Widget is not working as expected

I'm creating a flow in Twilio studio beta tool from scratch which gets triggered by rest API, in which I'm facing a problem with 'send & wait for reply' widget sequence as a first widget successfully executing but not calling the next widget. As I…
kunal
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Twilio studio plus function, can't use string.split()

I can't split up a string using Functions. This is an SMS app in Studio: User texts his full name to Twilio, I call a function and add the Liquid variable with their full name and send it to a Function where I want to return only the first name.…
Brent Thompson
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Twilio Studio Not Listing Services

I am setting up a Sync Application using Twilio's Sync Library. For some reason, none of the REST API methods seem to work. That is, I cannot get any of the sync methods to console.log() anything via the runtime functions. I can, however,…
Shoko Designs
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How to create call screening in Twilio Studio

With simulring, voice mail picks up and its considered answered. Inside Twilio Studio Flows(or anywhere else inside Twilio), is there a way to have the person answering have to interact to actually accept the call vs just answering the call. I am…
Len Nevin
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URL on call end in studio?

In Studio, is there a way to have it call a URL when the call is completed? When it's not Studio, I just use a "StatusCallback" URL with "StatusCallbackEvent" set to completed. But the docs for Studio warn to leave the "CALL STATUS CHANGES" for the…
mike
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Forward message similar to webhook from a Studio Flow

I have the ability to receive the full incoming message from setting a url in the number section under "A message comes in" to Webhook and entering my url. I would like my messages to be processed in a Studio Flow first. Is there any way from the…
Casey Davis
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