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Questions tagged [servicenow]

ServiceNow is a cloud-based IT service management company. it should not be used; specific ServiceNow product tags should be used instead.

http://www.service-now.com/

ServiceNow integrates with many third party applications and data sources. The most common integrations are with CMDB, Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on.

A variety of techniques can be used, most notably Web Services, JDBC, LDAP, Excel, CSV, and Email, as well as any industry standard technologies that use SOAP or WSDL. Additionally, API and command-line integrations can be done using a MID Server. ServiceNow has performed the following integrations with enterprise systems and platforms.

ServiceNow provides APIs as JavaScript classes, Java classes (that can be used in JavaScript), web services, and other points of connection for integrations. Note that you cannot access commonly used JavaScript objects (such as DOM or Window). Jelly scripts are also used in some modules. Jelly is used to turn XML into HTML and may include both client-side and server-side scripts.

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How to set color at the background of the value

I have a code which sets values in the table columns, now for text which displays has a black color but i want to highlight the text with the background of blue color Below is my current HTML code
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Abdul Azeez
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How to pass values from Server to HTML in Servicenow Service Portal

I am able to pull in data in server side that data i want to set in the HTML table boxes which we created. Below is my HTML code which creates table with row and columns.

Book Rooms v1

Abdul Azeez
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service-now configure ui action button with name service-now -I "Move to Next state"

service-now -I want to configure UI action with name Move to Next state so that i could change process flow with clicking on button "Move to next state"
Radhe
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How to retrieve data from ServiceNow using Camel framework?

I am trying to get data from ServiceNow table using Apache Camel. Here is my code: CamelContext context = new DefaultCamelContext(); ServiceNowComponent snc = new ServiceNowComponent(); snc.setInstanceName("test-servicenow"); …
Mantrius
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It is possible to send value as millisecond in DateandTime dataType fields

How do i send millisecond(1568895389) value for date and time Datatype field values using RestAPI in servicenow
Moni
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Assigned to field in Case Table- Servicenow

In Case Form,Based on the group selected in Assignment group field ,the assigned to field is listing some users which belongs to it in CRM UI. Now I want to retrieve the same users using normal REST API. Please suggest REST API to list the users…
Priya
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2 answers

Regex Client Script

I've an onChange Client Script which should change comma (,) to dot. It works fine when you write a comma in the field, but if you write a dot it removes it, so 1.1 becomes 11. Do anyone know why? function onChange(control, oldValue, newValue,…
Jonfo
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Upload Attachment to ServiceNow using SOAP and Base64 via BluePrism

I am trying to upload a file into ServiceNow using the WSDL I am converting the file to Base64 using Powershell. The upload via SOAPUI works fine, however the same file when downloaded is…
NottyHead
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Does the Google Maps JavaScript API pricing model limits the amount of markers on a map?

I'w working with ServiceNow and by default there's a limit of 500 markers in the map page instance, prior to updating the limit to 1500 markers I want to be sure there's no extra charge for our company.
EscanR
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How to group records when rendering in HTML

I have a set of records which are fetch from a backend and returned grouped by Category using a javascript code. Actually those records are simply render in HTML by string concatenation as below : knowledge KB number 1 - Short description -…
SCW
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How to filter a string data?

I have a string for example:- String: Notification 'Arcosa-Incident assigned to my group' 8ff7afc6db05eb80bfc706e2ca96191f included recipients as manager of a group in the notification's "Groups" field: 'Ruchika Jain'…
ManojS
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how to pass the configuration item from ansible playbook to snow

Can anyone help to pass the configuration item to change from playbook. I was able to create the change, but configuration item is not reflecting under change . I attached my playbook . And also want to pass the planned start date and end date
Sanveen
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Parsing JSON to extract keys and values

I am using the below code for service now rest outbound call and this is working as expected, but in the second rest call i am trying to parse the JSON body but I am unable to retrieve the values in the required table format try { var r = new…
sannu
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JSONObject["caption"] not found

We are using form designer of servicenow to change elements on a form. The table used to create the form is extended by the task table and contains a workflow with approvals and various stages. When we try to change something within form designer,…
AndyMc
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i want to download all the reports from service now from api without mentioning the report_id?

https://instance.service-now.com/sys_report_template.do?CSV&jvar_report_id=xxxxx This URL will only download report for which id is mentioned without mentioning the report_id how can i get all the reports?
Sanket Khed
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