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Questions tagged [servicenow]

ServiceNow is a cloud-based IT service management company. it should not be used; specific ServiceNow product tags should be used instead.

http://www.service-now.com/

ServiceNow integrates with many third party applications and data sources. The most common integrations are with CMDB, Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on.

A variety of techniques can be used, most notably Web Services, JDBC, LDAP, Excel, CSV, and Email, as well as any industry standard technologies that use SOAP or WSDL. Additionally, API and command-line integrations can be done using a MID Server. ServiceNow has performed the following integrations with enterprise systems and platforms.

ServiceNow provides APIs as JavaScript classes, Java classes (that can be used in JavaScript), web services, and other points of connection for integrations. Note that you cannot access commonly used JavaScript objects (such as DOM or Window). Jelly scripts are also used in some modules. Jelly is used to turn XML into HTML and may include both client-side and server-side scripts.

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Downloading ServiceNow data into a CSV file using Python 3.5.2

Can someone please tell me how to use SOAP and WSDL functionality along with ServiceNow in order to download data into a CSV file. I'm using Anaconda version 3.5.2 A sample script would be really helpful Downgrading is not an option for me.
ThatRiddimGuy
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Deserializing JSON when sometimes string and sometimes object c#

Hi I am trying to load a Json response to Sql Server. But the Json can be a string or an object causing. Here is an example when it is a string: { "result": [ { "upon_approval": "proceed", "location": { "link":…
chaitanya dasari
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How to parse this particular json string?

How to get values and display from below string? [ { "hdr":"", "forElement":"", "preFields":[ ], "rows":[ [ { "field":"subject_area", "label":"Subject…
user3781360
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create incident through webservice in servicenow not creating incident number

I am creating an incident via web service by reading incident json data from a txt file. The incident gets created but the incident number field is empty in the generated incident in my instance(Fiji). I am setting the incident number in the input…
pri_dev
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500 status code while posting data through service now

I'm trying to post some data through service now but getting 500. Header used : Accept:application/json Content-Type:application/json What can be the reason behind 500? When i tried to do the same thing using Rest client, I am getting…
code98355
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Servicenow "Business Rules": What tables allow me to view business rules?

Hopefully an easy one. Which Servicenow table enumerates business rules ? I seem to have found the scripts (sys_script_include) but I cant find the rules that call them. -Rich
Rich Nut
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States on ServiceNow API

I am surfing servicenow api to know about the names of each states. But I can't able to find out state's information from this site. Till now, I found out only 1 state's name which is Approved - State Number - 8 from this answer. Likewise, I want to…
Earth
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unit testing tool for service now application

We are looking for a unit tetsing for service now application.Anyone suggest which unit test tool is good for unit testing of Service now Application apart from ATF. Note: We are looking for an tool apart from ATF of service now.
Vetrivelan T
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I need help to reorder array.object considering a specific element

I have this array.object and I need to reorder it so that if it has an empty displayOrder it will be last considering the type. [ { "displayOrder": "", "type": "moment", }, { "displayOrder": "2", "type": "moment", }, { …
ftiezzi
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ServiceNow - converting Client Side Scripts to Server Side Scripts

I have a complex ServiceNow platform - it is relatively heavily customised with Client side scripts. These scripts control customised dropdowns etc to validate data. I now want to introduce some API connectivity. But to do this I need to…
Timber
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JavaScript parse error at line (345) column (62) problem = invalid property id (; line 345)

I keep getting a parse error on this line but I'm not sure what to parse since this is a variable declaration var dp = element.find('.input-group-btn').datetimepicker({
keepInvalid: true,
pickTime: scope.snIncludeTime ===…
sml
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Regular expression to force filling of string field

i need to find a way to guide user to filling a string field. I need to oblige user to populate field this in this way : IP ADRESS (SPACE) PORT (end) IP ADRESS (SPACE) PORT (end) For example : 123.45.70.2 8080 143.23.10.10 433 I need to have a…
GianluNow
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How to discover google cloud using servicenow discovery?

I'm looking to setup Servicenow to discover google cloud platform. This involves steps to setting up/Configuring on Servicenow and steps to configure on Google cloud as well. I have the steps to configure on servicenow but I do not have the to…
Rajesh Mahalingam
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Angularjs: filtering ng-repeat with ng-if

Our team is building a widget in ServiceNow that shows task tiles for a user. Our code looks like this so far:
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JavaScript Check length of String and if it's longer than 4, save variable in different variable

I am currently learning a bit. In one script I get a number which lenghts usually is 4. In rare cases it can be a 8 digit number. If it's 8 digits long I need to save it in a different variable. So I get my variable, lets call it mynumber. Now I…
RayofCommand
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