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Questions tagged [servicenow-rest-api]

202 questions
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Is there any way to implement multiple reference in servicenow?

In service now for reference, there's a field type called 'reference'. Now I need to create a multi-reference field. But I don't see any field type for it. Can we achieve the same using field type 'List'? If yes, How to achieve it in the UI and REST…
Pragathy Thiyagarajan
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request, response JSON format for retrieve KB Article for the query string in servicenow using RET API

We are currently working on a POC, One of the scenario is to retrieve the KB article from the servicenow based on the query serach(short_description) and display the solutiopn steps in a web page. We would like to know request, response JSON…
kishore ilaka
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Is it possible to configure multiple picklist in Servicenow?

How can we create a multi picklist in servicenow? There is no field type found like multiple choice as choice type is creating dropdown list. And also in some sites ,its suggested with the type list Collector but only list is found in available…
Priya
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Bulk and Batch Rest API to get object values

Do we have bulk and batch Rest API to get the customer service object (like contacts,accounts,partner etc) values. If yes, Please provide detailed information. It will helpful for us. Thanks in advance
Raja C
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Is it possible to create more than one instance in servicenow paid account?

In developer account,it is possible to create only one instance. Is it possible to create more than one instance in servicenow paid account?.
Priya
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Get Available States for ServiceNow Table Using API

I'm working with the ServiceNow API and I'm able to pull data from the Table API without issue. What I can't seem to find is any documentation on the different states that might be available on a specific table. What I'd like, if possible, is to…
dst3p
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How to integrate ServiceNow custom application with Azure Devops using REST API

How can i establish connection to service now custom application through Azure Devops. When release happens through Devops,how can i close service now custom application tickets automatically.
Shiva
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How to find Current User and Organization Details in Servicenow

How can i get below details of loggedin user via Rest API from servicenow? 1.Userprofile informations 2.Organization details
Priya
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Search Phone Numbers and String globally in Servicenow CRM not working

Searching using Global Text Search No Record found even though the record is there in the contacts custom table. Found the solution. Added the custom table into the Search Groups and now it is working. Global search is not working for contacts…
Priya
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How can i get the specific view/layout meta fields with field attributes using Rest API

How can we get the meta fields with all attributes (like type,mandatory,display etc) based on view name for CSM objects (like contact,account etc) using Rest API. Please provide detailed information. It will helpful for us.Thanks! find metafields…
Raja C
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Phone field type and search using phone number in servicenow CRM

1.What are the Phone field types available in servicenow CRM i noticed below two types 1) Phone Number(Only with standard fields like Business phone,mobile phone,home phone in customer contact) 2) Phone Number(E164)(while creating/editing a…
Priya
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How to search using Table API

I want to figure out how to search a table's field for a keyword and return the rows that match. i.e. search for the word apple in the description field on a post…
programmer561
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Need assistance on integrating servicenow to MS Teams

Can anyone please let me know the Microsoft Team API where i can POST a message from Servicenow to Microsoft Team
Abdul Azeez
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How do I create a Microsoft Teams Meeting externally from a ServiceNow Instance?

I've been given the requirement of having a UI action in ServiceNow that can schedule and create meetings within the Microsoft Teams Platform. Has anyone been able to achieve this or have a good understanding of how much dev work would be…
user11831192
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Access ServiceNow API which is okta Enabled

I would like to get list of all Incidents which are in "Awaiting caller feedback State" in ServiceNow. Our servicenow is Okta enabled. Can you please let us know how can I access Servicenow API which is Okta enabled.
Prateek
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