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We are currently working on a POC, One of the scenario is to retrieve the KB article from the servicenow based on the query serach(short_description) and display the solutiopn steps in a web page.

We would like to know request, response JSON format/schema for the below sample REST api

Ex: https://myinstance.service-now.com/api/now/table/kb_knowledge?sysparm_query=short_descriptionLIKE VPN Access

Note: particularly we would like to know, how the KB article is embeded in the response JSON property.

Regards, Kishore Ilaka

kishore ilaka
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1 Answers1

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Go to

https://yourInstance.service-now.com/nav_to.do?uri=%2F$restapi.do

Select kb_knowledge as tableName und hit Submit.

Gordon Mohrin
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