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Do we have bulk and batch Rest API to get the customer service object (like contacts,accounts,partner etc) values. If yes, Please provide detailed information. It will helpful for us.

Thanks in advance

Raja C
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  • What do you mean by bulk and batch? Do you mean to reduce the API calls to fetch these objects individually and just call one API to fetch expanded Case along with the Contacts, Accounts, Partner etc? Please give an example of what you need in the API is input and output. – Milind Gokhale Sep 11 '19 at 23:58
  • yes, we need to execute the multiple API's using single API (like batch process) – Raja C Sep 12 '19 at 12:35

1 Answers1

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There is 2 ways to go about doing this:

  1. You can use the Table API (bad, but hey that is OOTB). Look up for REST API Explorer and select the Table API in the API Name to fetch multiple records from a table from ServiceNow, or;
  2. You can create your own REST API (better) to basically return what ever you want...
Eric
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