Questions tagged [salesforce-service-cloud]

Salesforce Service Cloud is a customer service portal that can be extended by programmers.

Salesforce Service Cloud is a customer service portal that can be extended by programmers using a SOAP API, VisualForce pages and the Apex programming language.

309 questions
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How to generate Shipment return label from Fedex api

I am planning to integrate fedex api in my salesforce e-commerce project. The requirement is if the customer lost the return label. They will reach out us to generate for them. Is it possible to retrieve the label information by sending the…
Mangoski
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Salesforce Authorization with Sandbox

Our app has a Salesforce integration, so our clients can authorize through our Salesforce App and sync their data. One of our clients wants to use Sandbox, do I need to create a separate app for that or I can just use the existing app with sandbox…
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Salesforce error: Element {}item invalid at this location

i am using the below code to connect to salesforce using php require_once ('SforcePartnerClient.php'); require_once ('SforceHeaderOptions.php'); require_once ('SforceMetadataClient.php'); $mySforceConnection = new SforcePartnerClient();…
MAK
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3 answers

salesforce rest api

I am new to salesforce. I need to know how to design a WSDL for salesforce REST API inorder to connect salesforce service? I have a doubt, is it possible to do a GET request(sales force has REST access) on sales force resources and create xsd based…
3
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1 answer

Sales Force live agent status

I have implemented agent live availability according to documentation. Problem is according to documentation it would land in OnResult method but every time response is landed in OnCompleted method, where I am unable to retrieve agent status from…
Adam
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2 answers

How can I rename my Apex Class name in Salesforce

How can i rename my Apex class? For example if I want to change the name of my apex class from ABC to ABC123, how can I do that?
3
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1 answer

How to unblock a connected app in Salesforce when the unblock button is disabled

I can't unblock some apps on my Salesforce connected app admin. If you look at the app highlighed with yellow background on the page bottom. The unblock button is disabled. Why?
angelokh
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How to get downloadable link for attachment?

I uploaded jpeg image for an account. The jpeg image file id is 069i0000001dkl8 and it can't access via, https://c.na15.content.force.com/servlet/servlet.FileDownload?file=069i0000001dkl8 But it can acces…
lsc
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1 answer

How to make Chrome Extension run for each new Iframe added?

I created a Chrome Extension as a solution to override the helpText bubbles in SalesForce Console pages. The helpText bubbles show up the text without the ability to link URLs. It looks like this: The extension is taking the helpText bubble (which…
3
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1 answer

Sales force App Integration ( .NET Development) & more detail for New bee

Yes Please note that I am very new to Salesforce , so please understand if I am not clear or not specific at anything. I am new at Salesforce, and I need to make an App in ASP.NET which help clients/users to add hours/some field details at…
2
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1 answer

Remove overriden vf page from view button in order to get feed based enabled

My standard view button is overriden by visualforce page. I want to remove that page but it's contains visibility logic for custom button. That is when we create/save a record those buttons are visible based on the logic written in vf page. I am…
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How to use the "Reply-To:" field from the email header in a Salesforce email-to-case

Our company has an external application that sends an email to our help-desk email, to generate an email-to-case ticket. The from email is static, generic, company address, ie; no-reply@company.org. The header of the email has the "reply-to:" field…
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Unable to make SalesForce REST API call using nforce

I am new to SalesForce and Heroku platform. I am trying to explore and learn as much as possible. I have developed React app and deployed to Heroku. Its working as expected, but I am at a stage where I am suppose to make Rest API call to Salesforce…
salah9
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1 answer

Custom Activity Data Binding with Salesforce Objects

We can't extract data from the incoming Salesforce Object in the Journey Builder to the Custom Activity we made. We have already followed the syntax that was instructed in your documentation ->…
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1 answer

How could i achieve expoential in salesforce with decimal power

((82125.49845) / (0 + 1)) * ((1 + ((2.84*1)/100)) / (1 + ((2.84*1)/100) + 0.005))^(14.083) The above calculation gives me the correct value 76 703.2452 But when i does this stuff in salesforce using the Math.pow it doesn't gives me the exact…
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