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Questions tagged [rt]

Request Tracker (RT) is a bug tracking system.

RT: Request Tracker

RT is a battle-tested issue tracking system which thousands of organizations use for bug tracking, help desk ticketing, customer service, workflow processes, change management, network operations, youth counselling and even more. (excerpt from the homepage)

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Credentials issues using the rt-client rubygem (rest interface to request tracker ticket system)

I am having issues using the rt-client gem(link), as it keeps returning a "RT/4.0.8 401 Credentials Required". The REST interface for this site is working, as I have some perl scripts that are currently working with it in a similar fashion.…
jerius
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a perl regular expression for picking up IP addresses out of fwsm/asa firewall rules?

I am using [rt] and would like to create an action to parse a series of firewall rules and pick up the IP addresses in them as a comma-separated value to be applied to a field. My firewall rules look like this: access-list ACL-outside-1net extended…
incumbent
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Request Traker 4.0.4 Change Language

I need to change the language of Request Tracker 4.0.4 to Portuguese. I tried setting the LexiconLanguage in the RTConfig_Site.pm file with this code: Set(@LexiconLanguages,qw(pt_PT)); but it doesn't work. Anyone can help me with this…
user1677180
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