Questions tagged [genesys-platform-sdk]
8 questions
1
vote
2 answers
Use IConfService to query object by Attributes
How do I query objects by attribute (instead of 'Filter Keys') using the Genesys Platform SDK?
Endpoint endpoint = new Endpoint("DEV", "the host", 12020);
endpoint.ServicePrincipalName = "the host/the principle";
_confServerProtocol = new…
Eric Scherrer
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0
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Calling the Genesys API from Lambda using Node js
I need to get a list of users and queues from Genesys and display them in a React/NodeJS app hosted on Amazon AWS. I want to use a Lambda function to get the lists and return them to the app.
The code here…
Nick Wright
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0
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1 answer
Which token do i need to use genesys web-messaging-java sdk?
I'm trying to use https://developer.genesys.cloud/api/rest/client-libraries/web-messaging-java/ sdk in a custom java app.
I developed the application following the instructions, however, when I run the application I receive the error: 403…
Premier
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0
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1 answer
How to get all details for not answerer calls between 2 dates in genesys cloud?
I'm working on genesys cloud application.
I need to get client, agent and call information for all not answered outbound calls for a day or between 2 dates by an API.
Is there an API do that?
Abdurrahman Anas
- 665
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0
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2 answers
Genesys Configuration Manager - Remove place from agent
With the Genesys SDK it is possible to update the place of an agent. This can be done with the RequestUpdateObject object and the following xml:
Shiffty
- 2,086
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app start like in a class library c#
Hi guys I have a Class Library program wich is part of a platform called genesys (WPF who calls the DLL that I'm editing), that executes many DLLs, I want to run a method just before the aplication call the others DLLs, I was trying with things like…
DanielUltramar
- 19
- 4
0
votes
2 answers
how to get call id from genesys sdk platform
i want to get the Call id when the call is answered from agent with using the WDE (Workspace Desktop Edition) Platform SDK for .NET [ C# ] without using SIP Server ?
to call the Rest API…
bavs
- 25
- 7
-3
votes
3 answers
How to asdd call attrs. after the call droped just like mark done button?
I am able to add call attrs using 'Genesyslab.Platform.Voice.Protocols.TServer.Requests.Userdata.RequestAttachUserData' when the call is online but how to do when the call is dropped?
I found this in WDE
void…
Jirayu Kaewprateep
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