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Questions tagged [freshworks]

9 questions
3
votes
1 answer

filtered_search api in freshworks CRM not returning custom attributes

I need data from freshworks CRM rest api and I am using /api/filtered_search/[entity] api to get data modified between 2 time periods. This query is returning correct data. But the result doesn't include all the attributes of a record as the result…
vaishali
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1
vote
0 answers

FreshWorks: Initiate a topic conditionally on FreshChat

I'm trying to set up FreshChat Topics and I'm lost. I need the front end to send a few params (user type, screen) to the server through an API. Using these params I need to decide which topic to initialise. But I'm not sure how topics can be…
Zephyr
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1
vote
0 answers

Not able to do first HTTP request in Google Cloud Functions

I'm a super n00b trying to make an HTTP request to FreshSales in Google Cloud Function using node.js. Problems: not node proficient enough to do a proper google search don't have enough dev vocabulary to understand what I find online However,…
JuliAudroc
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0
votes
0 answers

Freshdesk API (Filtering Ticket by Status of the ticket) returns 400 for "Unexpected/invalid field in request"

I am attempting to create Full-Page App on Freshdesk. Its primary functionality is to render a bar graph depicting ticket counts based on their status. When I try to filter using status it is throwing {\"description\":\"Validation…
SAIKAT
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0
votes
1 answer

Azure Data Factory REST call shows all datetime values as null

I have an ADF data flow which uses a pre-defined data set of type rest as the source. From the moment the get request is made, ADF shows all datetime values as null. Questions such as Azure data factory data flow silently NULLing date column suggest…
Nick
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0
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0 answers

React native push notification not shown when app is closed

I have a react native app. I am using react-native-push-notification npm module for push notifications (mainly local notifications). This is working fine. I use OneSignal service for remote notifications which works fine as well. However, now I am…
LearnToLive
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0
votes
1 answer

how to use if condition in jquery table

${interaction_search[i].id} ${interaction_search[i].created_at} ${interaction_search[i].status}
harini santhanam
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0
votes
1 answer

AD B2C integration in FreshWorks SSO with OIDC - Login error

I am integrating AD B2C as Identity provider for the FreshWorks by configuring SSO with OIDC in the Freshworks. Configuration done in the Azure AD B2C: Registered an application in the AD B2C Tenant a. Get the redirect URL from Freshworks SSO with…
Saravana Kumar
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-2
votes
2 answers

Format a Freshdesk Solution On My Own Site

I'm building a website where I want to display my Freshdesk solution articles to my users with custom css styling. My API calls are successfully returning the solution articles, but the description_text property which holds the content of the…
hektik
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