Questions tagged [freshservice]
3 questions
0
votes
0 answers
Freshdesk API (Filtering Ticket by Status of the ticket) returns 400 for "Unexpected/invalid field in request"
I am attempting to create Full-Page App on Freshdesk. Its primary functionality is to render a bar graph depicting ticket counts based on their status. When I try to filter using status it is throwing {\"description\":\"Validation…

SAIKAT
- 93
- 1
- 6
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How to update the Planning fields in a change request in Freshservice
How can I update the Planning fields in freshservice?
I tried:
# Set the API key and endpoint URL
$apiKey = "api_key"
$endpoint = "https://domain.freshservice.com/api/v2/changes/{$id}"
# Set the new planning data for the change request
$newData =…

Roshin Raphel
- 2,612
- 4
- 22
- 40
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votes
0 answers
Add note with attachments on Freshservice Ticket with Python
I am trying to add a note with an attachment to a Freshservice ticket using python but it is not working.
Below is my code:
# * Construct the Freshservice URL
fresh_service_url = VALUE_URL_BASE_FRESHSERVICE_NOTE.format(
self.domain,
…

Mervin Hemaraju
- 1,921
- 2
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- 71