Questions tagged [freshservice]

3 questions
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Freshdesk API (Filtering Ticket by Status of the ticket) returns 400 for "Unexpected/invalid field in request"

I am attempting to create Full-Page App on Freshdesk. Its primary functionality is to render a bar graph depicting ticket counts based on their status. When I try to filter using status it is throwing {\"description\":\"Validation…
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How to update the Planning fields in a change request in Freshservice

How can I update the Planning fields in freshservice? I tried: # Set the API key and endpoint URL $apiKey = "api_key" $endpoint = "https://domain.freshservice.com/api/v2/changes/{$id}" # Set the new planning data for the change request $newData =…
Roshin Raphel
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Add note with attachments on Freshservice Ticket with Python

I am trying to add a note with an attachment to a Freshservice ticket using python but it is not working. Below is my code: # * Construct the Freshservice URL fresh_service_url = VALUE_URL_BASE_FRESHSERVICE_NOTE.format( self.domain, …