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Questions tagged [facebook-chatbot]

Chatbots provide personalized, interactive communication akin to talking to a human customer service or sales representative, but at a bigger scale and cheaper than call centers.

Setup

For this integration, you will need the following:

  • Facebook App: The Facebook App contains the settings. This is where you will set up your webhook, retrieve your page access token and submit your app for approval.

  • Facebook Page: A Facebook Page will be used as the identity of your bot. When people chat with your bot, they will see the Page name and the Page profile picture.

  • Webhook URL: We use secure callbacks in order to send you messaging events. These will be sent to your webhook.

Complete Guide

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What would be the right way to ask the person to enter a city inside a bot?

I have a situation where I need to ask the city from the user inside a Messenger bot. The location pin works only on mobiles and hence the problem. A city like 'Springfield' has 41 results whereas some cities only have a few. Currently, I am using…
PirateApp
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What is the right way to keep the information between my bot and Facebook consistent?

From what I read in the Facebook Messenger documentation, there are a couple of callbacks that are triggered. The onReceivedAuthentication() as per documentation is called when a person taps on the "Send to Messenger" plugin. I want to save the…
PirateApp
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facebook messenger bot encoding error

I have written sample echo message bot using facebook messenger api and wit.ai actions. My message from facebook page is received and the proper action function defined using wit api's is also getting called. However while returning the response, i…
picku
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In Facebook messenger API, how to prevent button postback payload text from being logged to chat window on click?

TLDR; @ bottom I asked the following question in the Facebook bugs section NOTE: This is more of a platform design suggestion than a bug, as I failed to find a Chat API feedback portal Currently I'm building a Chat bot that allows the user to track…
J. Barca
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How to create a test facebook page for testing chatbot

I am developing a chatbot for facebook messenger platform using wit.ai. I created a facebook page to test the bot but the page is visible to everyone. Is there a way that i can have my facebook page visible only for me and the testers i add to…
Vidhya Sri
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Facebook chat bot sending same message multiple times (Python)

I am working on a facebook mini-chat bot and I am encountering a problem which consists on the bot to receive the same message over and over even though it has already answered the message. it keeps receiving the same text from FB and replying to it…
kaizer
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Facebook messenger chatbot working only for me but not for other users

I am having strange issue after i created facebook messenger chatbot app using pimax implementation and i followed all steps and created facebook page for the app called MiTaxi i found that it works only for me! but when i test my app using any…
Yasser Moussa
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Facebook Messenger - ChatBot - wit.ai integration

I have my application running on AWS on tomcat instance with Java code with mongodb database. I now need to integrate this with Facebook messenger ChatBot and wit.ai. I am really struggling to get started, some sample code i have found but in…
Ankur Singhal
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How to locally store user information when he is using facebook messenger chatbot?

I followed facebook's documentation and set up my messenger bot. It works fine when it's just me who's using it, but I don't know how to create variables and store information in them locally so that I can have individual information about each…
Anshuman Dhamoon
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Does Facebook Messenger provides the timezone on the subscribed webhook?

I am creating a Chatbot where i would to like to show timing details in local timezone. Does Facebook Messenger provides the timezone on the subscribed webhook?
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How do I use wit.ai with existing rows of data?

I have a lot of existing data that I would like to use as training data for a wit.ai chatbot. The data is stored in a csv file where each row has a statement/question and a response to that statement/question. I know that wit.ai requires you to…
user402516
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Facebook Messenger API: Buttons Not Showing On Mobile

Two pics say it all: Mobile instances of the chatbot show no buttons (regardless of template_type chosen -- button, generic, etc), but Desktop instances work fine. Buttons show up. Users naturally get quite confused and annoyed if they can't see the…
JASON G PETERSON
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Is it possible to send html tag hyperlink , audio and video in Facebook chat?

I wnat to send html hyperlink as my website in facebook chat . But chat box read it as text . can it is possible that i send html tag in chat. Same case for html tag audio and video . I can send video and audio link in chat . But i want to run…
Anuj Dhiman
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Approved Facebook Messenger App is public while it's set to Development mode

In my App Review tab, I see "Your app is in development and unavailable to the public." However, when people message my page, I receive the messages on my webhook, and they can click template messages and interact with the bot. I don't intend for my…
forallepsilon
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Waiting for a text reply with a Facebook messenger bot

I am writing a Facebook messenger bot and am trying to store a text reply after a postback. What I mean by this is I have a message that sends a post back and depending on what option they choose, they can type a message back and I store that text.…
Eric Walier
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