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Questions tagged [facebook-chatbot]

Chatbots provide personalized, interactive communication akin to talking to a human customer service or sales representative, but at a bigger scale and cheaper than call centers.

Setup

For this integration, you will need the following:

  • Facebook App: The Facebook App contains the settings. This is where you will set up your webhook, retrieve your page access token and submit your app for approval.

  • Facebook Page: A Facebook Page will be used as the identity of your bot. When people chat with your bot, they will see the Page name and the Page profile picture.

  • Webhook URL: We use secure callbacks in order to send you messaging events. These will be sent to your webhook.

Complete Guide

336 questions
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Facebook messenger bot error "TypeError: Cannot read property '0' of undefined."

I'm trying to create a Facebook chatbot using NodeJS, Express, and a Heroku server. I created my webhook on Heroku and had it verified and saved by Facebook. I then ran this code to connect my webhook to Facebook. curl -ik -X POST…
Eric Walier
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AWS Lex v2 bot not showing more than 3 cards when integrating it with facebook messenger

I have created a new intent in AWS Lex v2 where I have to show the user his entered slot initial responses in term of cards. The options that I have to show him are a total of 6, but when I am testing it on Facebook messenger it is only showing at…
Muhammad Hamiz Habib
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AWS Lex attachmentLinkUrl in Lambda function doesn't work on Facebook

I'm trying to include URL in response of Lex bot on Facebook with Lambda function: "dialogAction": { "type": "Close", "fulfillmentState": "Fulfilled", "message": { "contentType": contentTypeValue, "content": message …
vangerianin
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WA business api nodejs

I have a problem with my nodejs code and the connection to the official whatsapp business api. The bot connects the webhook correctly, the messages arrive to the server correctly but the code I have implemented to make it respond is not being…
TyRex
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How to pass Facebook chatbot tech provider

We have developed a Facebook chatbot for Meta bussiness suite. But it is restricted and need to pass tech provider certification. We have tried several times but all were refused. The problem is that Facebook didn't give any information about what's…
Jack
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How to send multiple response from Dialog flow using different type of rich responses

Is there any way to create a Dialogflow response like this?. After providing all those required values user will hit Confirm. Then the intent will get triggered. I'm planning to integrate my bot into Facebook, Telegram, and WhatsApp
akhil v
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Is facebook messenger capable to automatically capture the orders, based on the customer location?

Suppose my brand is available in multiple countries, and I have only one common Facebook page for the brand. I have enabled messenger bot, and I am expecting the bot should respond automatically based on the customer country, where he/she use to…
Hasi
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How to create a bot that automatically responds to comments and sends messages to customers on your Facebook page

I want to develop a chatbot that can trigger when a user comments on a post on the page, then it will automatically reply and send a message to that user. I'm referencing the following facebook documentation but it doesn't seem…
CDN
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Why is my facebook messenger chatbot not working with messenger lite application?

I am developing a Facebook Messenger chatbot using Node.js and Facebook Graph API. Everything works fine with the normal Messenger application until I test it using the Messenger Lite application. No get started button, no persistent menu, no quick…
Zohra
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Messenger bot with dialogflow does not respond to user

I have a messenger bot built with google's dialogflow engine, to respond the user I have a webhook. when I send a message with a "hello", the default welcome intent its triggered and the webhook it its called and it responds to me. After that I need…
Alexc957
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Custom Facebook chat message template?

Seems it is not possible to add custom message template to Facebook Chat, or do I miss something? https://developers.facebook.com/docs/messenger-platform/send-messages/templates#available_templates I would use a template where user can express the…
János
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Messenger chatbot not responding

We've built a Messenger chatbot but it's not responding to messages. It's connected to DialogFlow, but we think that the issue may be that the page is ineligible for a username for some reason. Does anyone have any insight into such issues?
derteck
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Is Facebook's customer matching deprecated?

I've been researching the possibility of bots messaging users via Facebook Messenger without any prior bot-user interaction. Let's say I have the user's phone number and I'd like to reach out to them first using my bot, then continue the…
kash
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How to use instagram as a chatbot and i already use facebook messenger for the same

I created an app for my chatbot application and integrate it on Facebook messenger this works perfectly, Now I want to integrate the same on Instagram so I created the business account named "test_MyApplicationName" and then connect it with the same…
Kartikey Gupta
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react-messenger-customer-chat - errors while installing npm

does someone encounter this problem while installing - react-messenger-customer-chat? [Next.js, tailwind] Here is github repo: https://github.com/Yoctol/react-messenger-customer-chat package.json { "name": "with-tailwindcss", "version":…
xxxbud
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