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Questions tagged [facebook-chatbot]

Chatbots provide personalized, interactive communication akin to talking to a human customer service or sales representative, but at a bigger scale and cheaper than call centers.

Setup

For this integration, you will need the following:

  • Facebook App: The Facebook App contains the settings. This is where you will set up your webhook, retrieve your page access token and submit your app for approval.

  • Facebook Page: A Facebook Page will be used as the identity of your bot. When people chat with your bot, they will see the Page name and the Page profile picture.

  • Webhook URL: We use secure callbacks in order to send you messaging events. These will be sent to your webhook.

Complete Guide

336 questions
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Facebook page notification pass_thread_control from chatbot to agent

Is there a way to create/add a notification on facebook page once a user is transferred via pass_thread_control from chatbot to agent? The problem is that the agent isn't notified when the user is switched from chatbot to him and because of that,…
Alen Mestrov
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Custom Payload is not working for Messenger

I am trying to add suggestion chips in dialog flow to be used in Facebook Messenger. But it is not Working which i am unable to understand Here is my Custom Payload { "facebook": { "attachment": { "type": "suggestion_chips", …
Umer
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Telegram Bot load testig

How can I make load testing of Telegram (of FB Messenger) Chatbot? Is there any online/offline tools like load testing in Microsoft Bot Framework? I know about tools such as Tsung, but how can I use it when chatbot deployed on Heroku?
Roman Martyanov
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How to subscribe facebook test pages to facebook apps webhook

I am creating chatbot and want to connect on facebook. I want to test my messenger chatbot in my page, but I must do app review and business verification first and I don't want to do that since I just developed my chatbot (or you can say this is…
first_time_user
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Facebook Messenger Chatbot for personal fan page

I created a chatbot using Dialogflow, hooked it up as a facebook messenger chatbot for my personal fan page (A fan page for my app). I passed through the first review process and it got approved. The next step is to "verify my business". I am not a…
MarcY
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Hyperlink in response card button in Amazon Lex

I am trying to make a response card in amazon lex to give out a response card that has a button that leads to another website. Below is the code that I have used in aws lambda python. I have published the chatbot on facebook messenger. But whenever…
Luqman NurHakim Samsul Kahar
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Use ngrok url as callback url for facebook webhook, but is recognized "not whitelisted"

My IDE is Pycharm. I want to test my app locally, so I run my service locally and use ngrok to expose my app to Internet. The url showed by ngrok is https://436cb7e9.ngrok.io But when I want to verify the facebook webhook callback url use this url…
Brady Huang
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How to take user input from api.ai(dialog flow) and store it in mysql database using php?

I want to take the user inputs through api.ai(dialog flow) chatbot and store it in MySQL database like asking the user details of name, age, contact num through chatbot and then the user details are to be stored in my database i.e.., MySQL…
Phani Sai Ram
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Sending multiple reply messages on single postback in Facebook Messenger Bots

I want to send multiple replies for a single user-triggered postback on Messenger. I've been following Messenger's developer documentation and couldn't really find how to do this. My code structure is very similar to the tutorials they've given on…
Tushar Gupta
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Facebook Graph API subscribed_apps edge only works with pages I own

Introduction I have a Facebook APP and it is already published and approved to access the manage_pages and pages_messaging permissions. Facebook Login and Messenger are also installed. I also have a Webhook set and it works well. My objective I…
Cheruiyot Felix
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Facebook API: (#100) No matching user found

I spent whole days to try to figure out this error, I also notice there are similar questions with the same message, but I'm totally not sure I find the answer in there, so if someone could point out or give any tip into my problem, I totally…
Telvin Nguyen
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Facebook Messenger webhook gets triggered by button click but not from text message

Weird behavior. I've setup a bot for the new Facebook Messenger and it is working. But now, it just triggers the webhook post method when I click at the buttons that the bot sent. If I send a simple text message through fb messenger it doesn't…
Mr. Ott
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facebook messenger bot api with node js sends multiple replies

I am having an error with the message bot api. For some reason it fires multiple like 20 at a time of the messages to a certain user. I am using heroku on node. I haven't the clue why it is doing this? Any help would be much appreciated. "use…
Now2407
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How to get user's location from Facebook chatbot api

I was wondering how I could get a user's location from a Facebook messenger chatbot. What I want to accomplish is the following: the chatbot will say something like "Please send me your location", and then the user would tap the "Share Location" on…
MrWhetherMan
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Getting and "Error, wrong validation token" when trying to create a Facebook Chatbot

I'm trying to create a Facebook chatbot with NodeJS, Express, and a Heroku server. I created my webhook on heroku and had it verified and saved by facebook. I then started adding code that would reply to the incoming messages and I can't seem to get…
Eric Walier
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