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Questions tagged [banno-digital-toolkit]

A collection of APIs and tools to interact with Jack Henry's digital banking platform.

108 questions
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Xperience Reset Banno API

When we are entering in the API information into Banno interface in Xperience. It will not allow the public key to save. Were do we have to have the public key from? Any workstation or the Xp server? Also, What are the command prompts to generate…
ASBT
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Creating a plug in in Banno People Dashboard configuration

I created an external application under Banno People that I want to add a Dashboard card for. When creating a plug in there, when choosing External Application, the only preconfigured external application is Autobooks, are we not able to create a…
Jess Brinley
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Expired cert for (Authentication Node.js Example Quickstart)

I am just beginning working with Banno and Jack Henry plugins and i am trying to run through the Node.js quickstart but have gotten an error trying to access the local host page. I have succesfully started the server but when attempting to access…
James Plier
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Banno External Application/Plugin Card supporting Video call via Banno dashboard

I have a chat plugin setup through a Banno External Application -> Plugin Card, with authentication via an auth grant flow that works 100% for basic authenticated chat. I am trying to get our Twilio embedded video for our chat-service to connect…
Dan Coughlin
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Banno Alert API Fails to Send Message Despite Returning AlertID

I have a process that utilizes the Banno Alert API call. In testing, it was working fine. All of a sudden, the test messages stopped coming through despite the API returning a successful code of 200 with an associated AlertID. Looking in my Banno…
Svedly
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Card action label (optional)

In our Garden environment, we cleared the value in the Card action label (optional) setting, refreshed the screen, and the View More button no longer appears on the card (this is the expected behavior). In the production environment, for a mutual…
Jennifer
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Create menu item link to card works on desktop but mobile app requires logging in again

We would like to make a menu item redirect to a card we created. When we put in the new redirect link it is prompting us to login on again but only on mobile app usage; Desktops work fine. Thanks REF CASE # 14307579 So when updating the OLB menu…
Brett Hester
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'ENVIRONMENT' is not recognized as an internal or external command, operable program or batch file

I'm trying to use the quickstart and I keep getting this error when I run npm start. 'ENVIRONMENT' is not recognized as an internal or external command, operable program or batch file. Can someone help me I'm doing the authentication quickstart.
jeffrey neils
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Banno Messaging - SkipInbox and DeepLink

I am testing the POST method to send our users Alerts via the Admin API page linked below and I have two questions. First, what is the SkipInbox setting supposed to do? From my testing, it makes no impact within Banno or to push notifications. Is…
Svedly
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Unable to have different links for plugin card and where view more takes you

Is there a way to have the link that is displayed in the plugin be different from where the view more link takes the user? We want to have a specific design for the plugin card but when the user clicks view more have them go to a completely…
Draden G
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Custom Banno Dashboards unable to load the applications in some Android phones but working fine in all ios phones

We have created some custom applications like Card Management/e-Alerts using symXchange and linked them to Banno. They are loading and working as expected in all ios phones but unable to load in some Android phones. I have attached the error…
Ven
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Run background process without Banno Card displayed

I didn't see anything in the documentation so I don’t think this is possible, but I want to confirm. Is there any way to have a background process run without there being a Banno Card displayed? I’m currently creating a way to notify the user that…
El Cree
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Is there something preventing the Banno plugins from populating?

We have a plugin turned on for providing credit score. When logging in via app or desktop the card will not populate any information. Attaching screenshots as it looks like it is timing out but it is not providing an error. Tested multiple devices…
Aaron Leach
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Beginner Working Through Authentication (Node.js example)

Currently working through some of the documentation examples from Jack Henry and I've ran into an issue on the Authentication (Node.js) example project (https://jackhenry.dev/open-api-docs/consumer-api/quickstarts/authentication/) For reference,…
Jordanw6
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Banno - Admin API - User Abilities

When I call the User Abilities from the Banno API, it returns some users with their abilities listed and some users only return "{}". I believe this is because if a user has all of their user abilities set to the default value, the API doesn't…
Svedly
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