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Questions tagged [jackhenry-jxchange]

21 questions
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Customer Identification - additional fields

We are doing a call with CustInq on Silverlake and know to add x_TaxDetail for that sort of additional information, but are there other calls we should make instead, or XtendElem items we should add, in order to retrieve customer identification…
rr78006
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Account IDs and Usage

This is a pretty basic question, but across the various account types is there a uniqueness between the various types in terms of the AcctID's? So if a savings had AcctID=123456, would there ever be a situation with a checking deposit account with…
rr78006
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Testing CIF Modification - Request JSON Not De-Serializing Correctly

Getting this error w/Customer/CustMod: "Description": "Unable to successfully complete requested action. See detail section for more information in the standard jXchange fault format.", "MessageSource": "Service Gateway", "Details": [ { "Code":…
Rlarkin
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LnRen returning 'Account not found'

Using LnRen but receiving error response. Error response directly below. Checked the error mapping and error code doesn't exist on jha.dev. 1 Error Account not found AccountId.AcctId…
ccongiardo
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What are the steps to ensure a BSA automated review and decision after CustAdd and IdVerifyAdd in jackhenry-jxchange?

BSA identify verification, did the CustAdd, IdVerifyAdd, but what needs to happen in order to trigger a true BSA automated review and decision? We've attempted CustAdd, IdVerifyAdd, and coding the customer as new, as well as any accounts we open in…
Jason Shuff
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Errcode 34 - Function is not available during Nightly Updates

What is the recommended way to check for the following error returning from TrnAdd: 34 Error Function is not available during Nightly…
rr78006
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Banno Integration Question (Consumer Endpoint: PUT: name)- jhaEnterprise Workflow Integration

ENDPOINT: https://jackhenry.dev/open-api-docs/consumer-api/api-reference/v0/accounts/details/#/Account%20Information/put_users__userId__accounts__accountId__name I am testing and developing a workflow to modify the account alias/account friendly…
FFB_CLSmith
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Jack Henry: Why am I unable to see a record of Transfers from an account?

I have a working Transfer Add request for external transfers that consistently sends me back responses with a value of "Success" in the "RsStat" field. For transfers to the Jack Henry account, where the account in Jack Henry is the credit account, I…
Ben
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Assistance with TrnCodeCode values in JackHenry-jxchange DMZ

I am attempting to update an old interface with JackHenry that was previously using a code when posting a transaction to an account that is now throwing several error messages concerning fees. I'm not trying to add a fee specific transaction but an…
Glenn Kinnie
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Jack Henry: How do I get good data back from Account Post Memo Search?

I am unable to get good data back for Account Post Memo Search for accounts that have transfers that show up in Transfer Search. From what I understand, these transfers should show up in Account Post Memo Search as well. Is that the case? I am…
Ben
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Call for Class Code in a jxchange Acct Inq?

I need to call for the Class code of an account instead of the Product Code in an AcctInq call. How can I find the name the variable for Class Code on the system? I tried the word Class
CarlyC
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DocImgSrch error, unable to pull statements

I'm following the documentation, but continue to see an error. This is the said error. 100 Error Failed to find configured…
Jason Shuff
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EventCrtOffCode doesn't get set when calling CRMEventAdd

When creating a CustCon event using CRMEventAdd, I'm assigning the CRMEventInfoRec.EventCrtOffCode to a valid officer but the contact event Created By user does not get set to the value I'm sending in the request. The Created By value shows the…
ConsciousDev
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Conditional Searching in SOAP Requests

Is there a way to force a conditional OR search instead of just defaulting to AND? ie: In the CustSrch function: Luke Skywalker
James
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Transfer Source Destination Search

When making the request, we get returned a field "RstrExcType" and are uncertain how to handle this field. We don't see it but twice in documentation. Two values we see are "Cls" and "LmtTrn". How should this field be handled and what values are…
rr78006
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