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We have a plugin turned on for providing credit score. When logging in via app or desktop the card will not populate any information. Attaching screenshots as it looks like it is timing out but it is not providing an error. Tested multiple devices and profiles.

Logging into online banking and the plugin card does not work properly.

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vimuth
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Aaron Leach
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  • We haven’t received any other reports about plugins, so it seems isolated to your specific plugin. What happens if you visit the plugin’s URL directly? It sounds like your server may be timing out but trying it outside of Banno will help isolate the problem. Separately, depending on how you have developed your plugin you may need to add some Redirect URIs to the configuration to update the CSP so that JavaScript or CSS can load. See https://jackhenry.dev/open-api-docs/plugins/architecture/restrictions/#content-security-policy-csp – Jaime Lopez Jr. Dec 22 '22 at 17:52

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