Amazon Connect is a cloud-based contact center solution.
See documentation: https://aws.amazon.com/documentation/connect/
Questions tagged [amazon-connect]
304 questions
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Amazon connect: can on choose area code and can one host more than one free instance?
I find it troublesome to get "tech support", as that should come along with a $29 bill. I only have two simple questions to ask:
Can one choose the "area code" for phone numbers (a quick search on the Documentation does not yield any…
llinfeng
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How to get lex conservation in lambda function
I am trying to integrate lambda with Amazon connect and Lex. I want to get all conversation happened with amazon lex and caller. How can I implement this?
Thanks,
Ganesh
gans
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1 answer
Percolating/Busy Music in Amazon Connect
how can we play busy processing music in Amazon connect for back end transactions?
in our contact flow, we are calling a node javascript lambda which in-turn calls one of our rest service and get the results and responds to lambda call, when the…
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2 answers
how to make my amazon-connect instance multi-region or multi-AZ?
please I have amazon-connect instances in a specific region, and I want to implement failover, like I wanna make my amazon-connect instances multi-region or multi-AZ , so that if the primary region failed , the secondary instances from the other…
maroch
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