Stack Overflow
Stack Overflow

Questions tagged [sugarcrm]

Questions concerning customization and development within the customer relationship management software "Sugar" by SugarCRM Inc. In order to receive more useful answers quicker, it's strongly recommended to specify the edition and version of the Sugar instance(s) in question, as there are significant differences between the different releases and derivatives.

SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.

SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM, and reporting.

The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Exchange (for third-party extensions), and user forums. As of 2017, SugarCRM reported two million users.

In February 2014, in a blog post that provoked a strong reaction from the development community, SugarCRM announced that they would no longer be releasing new open-source versions of their Community Edition application; from now on this would be a bug-fix-only application.

Site: https://www.sugarcrm.com/

Useful resources:

Documentation

SugarCRM Documentation

SugarCRM Community Edition Documentation

Help Forums

SugarCRM Community

1722 questions
3
votes
3 answers

Where does SugarCRM/SuiteCRM set file permissions?

Where does sugarcrm (6.5) and it's fork suitecrm (7.x) set file permissions for files it creates? I have seen config.php with the variable: 'default_permissions' => array ( 'dir_mode' => 1528, 'file_mode' => 436, 'user' => '', …
seanoc5
  • 161
  • 2
  • 11
3
votes
2 answers

Change subpanel order in SugarCRM 7

How can one change the order on each subpanel either by code or through the GUI? In Sugar 6 the user could change the order simply by dragging and dropping the subpanels under each module. From what I can see this is not possible in 7.x. I have…
karlingen
  • 13,800
  • 5
  • 43
  • 74
3
votes
1 answer

How to get name of user by using user id in SugarCRM

I added a new user custom field on the Form, "Report manager", I can get the user id, but how to get user full name by using user id? I need to add the code in view.detail.php & view.edit.php under Contact Module. Thanks.
Jack
  • 377
  • 5
  • 19
3
votes
1 answer

Use SugarCRM Beans to retrieve data

I needed to convert this SQL query to bean format. "SELECT first_name, last_name FROM leads INNER JOIN contacts_leads_1_c ON leads.id=contacts_leads_1_c.contacts_leads_1leads_idb where…
John Dcruz
  • 61
  • 1
  • 8
3
votes
1 answer

SugarCRM - Database Failure - Row Size Too Large?

I've been building a custom module for sugarCRM and i'm running into some issue's, when installing the module i'm met with 'Database failure. Please refer to sugarcrm.log for details.' Upon checking the log file, i can find the error is…
fish_r
  • 667
  • 1
  • 6
  • 23
3
votes
1 answer

SugarCRM calculated field, accessing field in one-to-many related module

SugarCRM has a great feature that allows referencing fields in related modules to auto-populate fields in the primary module. However, I haven't been able to definitively determine why I can make it work in one module, but not another. I have a…
nmjk
  • 749
  • 3
  • 9
  • 25
3
votes
1 answer

Make custom field readonly based on user role

In my Tasks editviewdefs.php...this is working for me. The field is readonly and cannot be edited. Can someone please help me make the 'type' => 'readonly' only apply if the users role matches 'Loan Officer'? array ( 0 => '', 1 => …
faldeland
  • 587
  • 6
  • 20
3
votes
1 answer

Remove Module Lists in SugarCRM Custom Module

I want to remove the Modules Tab (module list and sub-module list) from my custom module. I have tried some solutions but in vain. e-g: options['show_header'] = false; It removes all header but I want to remove Logo and Global Links. Disable all…
Awais Dar
  • 120
  • 1
  • 10
3
votes
1 answer

REST Api for Sugarcrm

Sugarcrm is providing Restful API support.So how can i check json response using rest client(browser plugin to check restful web services)?. I am developing a web-app using spring MVC(Restful API).I want to use sugarcrm as my crm module.how can i…
rplg
  • 232
  • 3
  • 12
3
votes
3 answers

Create Json Array with ServiceStack

Quite new to .NET. Still haven't gotten the hang of how to do dictionaries, lists, arrays, etc. I need to produce this JSON in order to talk to SugarCRM's REST API: { "name_value_list": { "assigned_user_name": { "name":…
cam
  • 121
  • 1
  • 8
3
votes
2 answers

Display Notifications in SugarCRM

I am using Sugar Pro 6.4.0 and want to display a notification to a user in sugar's notification area present in menu bar as shown in the image below: How I can add a notification in a way that notification counter gets incremented automatically…
Sheikh Rahat Ali
  • 1,293
  • 8
  • 37
  • 61
3
votes
2 answers

SugarCRM how to hide edit button from listview

I need to hide edit button from lists in SugarCRM - the small pencil icon in the left part of each item on the list. The reason I need to hide it, because it opens the popup edit form, which has some bugs, and doesn't run some dependencies.…
Kostanos
  • 9,615
  • 4
  • 51
  • 65
3
votes
0 answers

How change search operator in search feature in sugarcrm module

I have trouble with search feature in sugarcrm modules, I always use %-sign in field box example: %john to show search result, i need only john not %john I was edit my file at /modules/Accounts/Account.php at method: function…
Rampak
  • 115
  • 1
  • 11
3
votes
3 answers

SugarCRM Slow Queries (on MySQL)

We are using SugarCRM with a MySQL 5.5 database and are seeing poor performance with a frequently occuring query. Unfortunately re-ordering of the query is not possible due to the nature of SugarCRM. I've attempted optimizations via indexing, but I…
user2246576
  • 31
  • 1
  • 2
3
votes
1 answer

SugarCRM Smarty Code in Listviewdefs

I'm trying to use Smarty PHP for custom functionality in the ListView (custom/modules/Leads/metadata/listviewdefs.php) of SugarCRM (6.5.3). This works fine: 'customCode' => '{$LD_ASSUMED_SUGAR_ACCOUNT_ID_C}', And so does this: 'customCode' =>…
perfection
  • 55
  • 1
  • 4
1 2 3
…
99 100