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Questions tagged [sugarcrm]

Questions concerning customization and development within the customer relationship management software "Sugar" by SugarCRM Inc. In order to receive more useful answers quicker, it's strongly recommended to specify the edition and version of the Sugar instance(s) in question, as there are significant differences between the different releases and derivatives.

SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.

SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM, and reporting.

The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Exchange (for third-party extensions), and user forums. As of 2017, SugarCRM reported two million users.

In February 2014, in a blog post that provoked a strong reaction from the development community, SugarCRM announced that they would no longer be releasing new open-source versions of their Community Edition application; from now on this would be a bug-fix-only application.

Site: https://www.sugarcrm.com/

Useful resources:

Documentation

SugarCRM Documentation

SugarCRM Community Edition Documentation

Help Forums

SugarCRM Community

1722 questions
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Grabbing complete table records in sugarcrm using beans

Grabbing complete table records in sugarcrm using beans. i just want to fetch complete records without any condition. what is the equivalent of following query in sugarcrm? select * from accounts; How can we grab records using beans only?
divya
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Ordering Meetings Fields For SuiteCRM Calendar

In the SuiteCRM calendar the default for Meetings is to show the SUBJECT of the Meeting followed by the MEETING OBJECTIVES. I want to modify it so that on the first line it shows the MEETING OBJECTIVES and the second line is the SUBJECT of the…
Stephanie Gelder
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Retrieve Activities/History Data Using SugarCRM 6.5 REST API

I would like to get Activities and History Subpanel data for Opportunity records using SugarCRM 6.5.x REST API v4_1. Can anyone help?
Hardik Panseriya
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3
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1 answer

SuiteCRM Inline Edited Fields Not Saving

In SuiteCRM, the default statuses and lead sources use names that have spaces in them which is illegal to create in the Studio. Instead we have custom status names such as "New_Lead" that don't match the label "New Lead". SuiteCRM tries to save the…
Steve
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1 answer

Configure Mailgun API For Emails in SuiteCRM

I need to configure Mailgun for sending emails in SuiteCRM using a Campaign. I have completed the domain registration and I now need to integrate Mailgun with SuiteCRM. Where should I add the API key? Is it possible to integrate this API with…
Anuradha
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3
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1 answer

SugarCRM On-Demand Convert TextField to DropDown

A similar question was posted here before but it only applied to an On-Site SugarCRM instance (it was also a long time ago). In my case I would like to change the "Billing Country" field from 'TextField' to 'DropDdown' on an On-Demand instance where…
Eric
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2 answers

SuiteCRM - jQuery Masked Input Plugin Not Working

I have checked several other threads on here related to masked input plugins not working and was unable to find any answers: Masked Input Plugin not working jQuery Masked Input plugin not working on form input? JQuery Masked Input plugin doesn't…
Josh Whitlow
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1 answer

Sugar SOAP set_entry

I am trying to add entries to a Sugar Contacts database with the following SOAP code in PHP. $set_entry_params = array( 'session' => $result_array->id, 'module_name' => 'Contacts', 'name_value_list'=>array( …
Brian
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1 answer

Logic hook displaying some information from parent record raises error

I've got an hosted instance of SugarCRM 6.5 CE, and one of the requirements I have to fulfil is to display some information--contact phone number, contact email address--of the parent record in an associated task/activity record. All I found so far…
user4338
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1 answer

Custom Many to Many relationship subpanels between Campaigns & Product templates

I'm running 6.5.8 Enterprise, and have been struggling with this. I need to create a Many to Many relationship with Campaigns and Product Templates. However, studio can only seem to manage a One to One. I seem to have the relationship in okay, but…
Reisclef
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1 answer

PHP-CGI.exe crash on IIS

I'm running multiple SugarCRM sites on IIS 6.1 on a Windows 2008 environment. Databases are housed on a SQL 2008 R2 Server. We are running PHP 5.3.26 with Fast-CGI enabled. Wincache 1.3.4.0 is also enabled. It appears that php-cgi.exe is crashing…
danstan
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2 answers

How can we capture user events in dom from record.js in Sugar CRM 7.5?

How can we capture user events in dom from record.js in Sugar CRM 7.5? For example: I have a select box in sugar CRM 7.5 record view. On change of this list i need to hide/show some fields in the interface. Thanks in advance
Jpec
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The right way to create a reminder workflow at suitecrm?

I am trying to create a reminder workflow at suitecrm. The reminder workflow should send a warning email to my email address if my "ticket module" (a module i built using module builder)'s "status" field stays pending for two days I followed the…
Ahmed Mohamed
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3
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1 answer

Sugarcrm sortable by lastname instead of name

I have a related field in a custom module that links to a contact. If I activate sorting for this field (listviewdefs.php: sortable=>true) sorting works correctly by using the name field of the contact. How could I sort by the last_name and then…
pauel
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How to create custom fields in any module using REST API in SugarCRM?

How to create custom fields in any module using REST API in SugarCRM? I am using sugar community edition 6.5.17. Using REST api version 4.
Monika
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