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Questions tagged [sugarcrm]

Questions concerning customization and development within the customer relationship management software "Sugar" by SugarCRM Inc. In order to receive more useful answers quicker, it's strongly recommended to specify the edition and version of the Sugar instance(s) in question, as there are significant differences between the different releases and derivatives.

SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.

SugarCRM's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM, and reporting.

The company operates a number of websites, including its commercial website Sugarcrm.com and Sugar Exchange (for third-party extensions), and user forums. As of 2017, SugarCRM reported two million users.

In February 2014, in a blog post that provoked a strong reaction from the development community, SugarCRM announced that they would no longer be releasing new open-source versions of their Community Edition application; from now on this would be a bug-fix-only application.

Site: https://www.sugarcrm.com/

Useful resources:

Documentation

SugarCRM Documentation

SugarCRM Community Edition Documentation

Help Forums

SugarCRM Community

1722 questions
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SugarCRM - insert new record in relationship table

Hi I am testing and trying to insert a record in relationship table but without success. I am trying to enter new row in relationship table using logic hook when I do Save in Contacts module but instead of that I am getting blank index.php…
Veljko
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How to Post Multi-select Values to SugarCRM via Rest API?

Anyone have knowledge on how to insert multiple value from a multiselect input in a form via sugar's REST API v4. I haven't found any documentation on this. The following inserts 1 value correctly but I'm stuck on saving multiple values: function…
pcommons
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how to rollback a update query in sugar crm

I have installed the Sugar CRM and I want that the Sales executive can make changes to the inserted data but that data should reflect only once the Admin approves it. My logic is that I have to rollback the update query of that employee(sales…
Manish Goyal
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1 answer

SugarCRM REST API Session expires frequently

I use REST API in JavaScript. When I request REST API multiple times, it returns(response) invalid session id, but I am providing a valid session id, because I have pulled data with this session id. Anyone came across this issue? function…
Jaffar Hussain
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2 answers

SugarCRM 6.5 Password reset

I replaced the admin password with one that was md5 and now I can't reset the password. it seems to be mcrypted. Does anyone have an idea how to gain access again to sugar? E-Mail is not working.
pauel
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2 answers

SugarCRM REST API, how to get Contacts related to an Account

I am using SugarCRM Pro 6.5.5. I am trying to do some integration into another application, so I need to do some API calls from that other application. I am using the REST API v2. At this point, I need to get a Contact that is related to an Account…
scootstah
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4 answers

Sugar CRM SOAP get_entry_list

I have sugarcrm instance and want to fetch some data from it using a custom php code. I am using nusoap client for this. I am able fetch the data but want to select data of particular id(record) only. what i am doing is $response =…
Andromeda
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2 answers

SugarCRM restriction on custom field

i'm totally new to SugarCRM module development, however i have very good knowledge of PHP, ajax and database programming. Here is my task:I have been asked to create a restriction on a custom field from the clients module. There is a custom field…
gabo84
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3 answers

SugarCRM: how to get all contacts for an account via REST API

I am trying to get all contacts for a particular account (i know the account id) from SugarCRM using the v2 REST API. I am sending a GET request with the following parameters: input_type => 'JSON' response_type => 'JSON' method =>…
babbata
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2 answers

How can I use versioning with SugarCRM's Module Builder?

I've created a module using SugarCRM's Module Builder and deployed it. Later, I need to modify (add/remove) fields and relationships from a deployed module. If I make the change in Module Builder and re-deploy the module it will remove all my custom…
Allan Lykke Christensen
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1 answer

Adding Custom Field to Edit View - SugarCRM

I am trying to modify the behavior of a custom field (a checkbox) in the EditView of a SugarCRM (SugarPro 6.1.2) instance. Specifically, I would like a div to be exposed whenever someone clicks on the checkbox. The field appears in the Edit view as…
sephie
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1 answer

Custom button in detailview using views.detail.php SugarCRM

I have made a custom button 'download list' in detailview of my module , I also made an action 'downloadList' in my module's directory. OnClick of download list i called the action like array('customCode' => '
Mansoor Jafar
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1 answer

Can I upload a PDF to SugarCRM via a Document object?

I am attempting to figure out how to upload a dynamically generated PDF file to SugarCRM using Java. At first I thought I would simply need to create a Document object and fill in some field expecting a byte[] 64Bit encoded as a String. However,…
BlackVegetable
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3
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1 answer

SugarCRM Adding Additional Details Info icon in Detail View

in SugarCRM some modules like "Calls" has an "i" (Additional Details) icon in List view which shows some additional details about that record. I want to display same kind for other modules like customer visits with some custom details of the…
AjayR
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2 answers

SugarCRM REST api error

I am trying to retrieve custom module data through the Sugarcrm REST api but I am not able to do so as I am not even able to login with the documentation code, I tried same thing as given in documentation
Anand Joshi
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