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Questions tagged [smooch]

Smooch is a chat API with SDKs for Web, Android and iOS.

Smooch.io is a platform that powers messaging in your software products or services across any messaging channel. The unified API and built-in integrations allow your software to connect with customers across a broad set of messaging platforms and channels without having to repeatedly adapt your code for each channel API.

Smooch supports a large ever-growing set of channels to facilitate rich cross-channel messaging experiences for users while simplifying the development process and reducing maintenance costs for your team.

Smooch offers REST APIs as well as SDKs for iOS, Android and Web that can be embedded in your mobile apps and websites.

Resources:

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Smooch - Show Smooch UI inside a UIViewController container

I have a container ViewController that acts as a tabController. The container basically handles all of the segue and the viewcontrollers that'll be shown. I need to show the smooch UI within the container viewcontroller. Would any of you know how to…
John D
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Strings customization for Smooch's web widget not working

I'm trying to customize the text strings of my Smooch's web widget (I need them to be in Spanish). I'm using the example code provided in the documentation, but the strings in the widget are not being replaced... Here's my snippet:
Javier Nanni
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How do I put Smooch's chat UI within popover?

I have a problem and that is i'm trying to put Smooch's chat UI but this is always displayed in fullscreen mode in iPhone 6s. Can someone help me? override func prepare(for segue: UIStoryboardSegue, sender: Any?) { if segue.identifier ==…
Kevin Bustillos Acurio
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How to set up a pre-chat form in Smooch web messenger

I'd like to ask users for their name and email when they open the Smooch web widget, before the chat can be started. Similar to what Frank & Oak does: https://global.frankandoak.com/ I'm not very technical but can find my way around some HTML, CSS…
Javier Nanni
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Telegram Bot with Motion AI

How can I run my telegram bot using the bot I created in motion ai? I did all requested integrations in smooch but the bot is not responding. Thanks
Mazen
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Smooch android RTL not showing chat script bubbles

Once the Android system wide language have changed to a RTL (right to left) language like Arabic in my case. The chat stops showing just like this photo. I'm using smooch latest release and google play services 9.4.0. Image of smooch chat with RTL…
Abdullah AlGhamdi
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Smooch.js overrides (window | global).Promise

When integrating Smooches web interface in an Angular 2 application, I receive this error. es6.promise.js:117 Unhandled promise rejection Error: Zone.js has detected that ZoneAwarePromise `(window|global).Promise` has been overwritten.(…) My Script…
Andrew
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Smooch bot running over Heroku platform returns error 503 looking for favicon

I have an app ( smooch) running over Heroku. But for a while now I have had it return error 503's at me. I have no idea. It says he is looking for a favicon but in vain. No matter what I do noting is helping. So firstly: I have used Heroku Belt on…
Imagestyler
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Change smooch avatar from Gravatar

I'm trying to change the avatar shown on my smooch chat http://docs.smooch.io/ios/#configuring-agent-images The docs say you simply make a gravatar account. Is the email you use to sign into smooch to manage settings the same as the app maker's…
Harry Moreno
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How do I apply reply back buttons to whispers?

I am trying to use simple reply back buttons in my initial whisper. I would like the user to be able to choose between (Yes,No)
Clevy
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smooch-bot-example not switching to another block

I am working on smooch-bot-example, I have set it up and uploaded to Heroku Git. I am getting bot replying successfully. I am stuck in the scenario below. Here is my script.js file (see my ADD_MOVIE block) 'use strict'; const Script =…
Qadir Hussain
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Where to implement the postback action code in a javascript chatbot

my question is regarding the implementation of this snippet of javascript code into my chatbot: smooch.conversations.sendMessage('app_5790dca8cab9a256005c0148', { text: 'Fabric', role: 'appMaker', actions: [ { type:…
Sydney Perotti
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Sample Smooch.io PHP webhook

I have this PHP webhook page that I am using for my sample smooch.io app, see below.
martti d
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Smooch: How can I get the input from the user after he has entered something?

My bot is working again! BUT I have a script asking the user for his name. So I went through all topics on stack and the repos in github but somehow it never clicked. My question is How can I get the input from the user after he has entered…
Imagestyler
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smooch bot does not return auto reply

For some reason the auto response returned by the bot does not work. I type "Hey" but get no 'answer' from the bot. I have read all topics. My heroku is properly pointing to the url. The email notifications are coming through. The whispers are…
Imagestyler
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