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Questions tagged [sap-crm]

questions about SAP CRM package, its implementation details, related modules (CRM Sales, CRM Marketing, CRM Analytics), WebUI, BSP and other technologies

41 questions
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Facebook APP is blocked from sending messages

We use SAP CRM Interaction Center to answer Facebook posts/messages to our company page. We created a Facebook APP to manage our pages using Facebook API and Page_Access_Token. Scenario: Facebook User sends private message to one of our company…
Simon Gemkow
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How to setup SAP CRM 7.0 trial version?

I need to install SAP CRM 7.0 trial version on virtual machine for development and testing. I am new to SAP CRM. Kindly guide me how to obtain the above specified version of SAP CRM. Also provide information if this version of SAP CRM is available…
Zeb
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Get data from SAP CRM to PHP

I'm trying to automate getting(posting) data from SAP CRM using my server (cURL/PHP+MSSQL), but have some problems with it. There is no access allowed except this web interface. I tried to use cURL, using POST fields from FireBug, but it returned…
kotjarko
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Is it possible to consume external ASP.NET WEB API's from SAP CRM?

My API's are working fine, now I want them as an open API. To consume those API from SAP CRM? Because there is need to do somehow handshake configuration things to call API from SAP. But, I don't know how to do this. Does anyone had worked on such…
sachind
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SAP CRM / Customer service module as a ticketing system

I'm using SAP Logon 770 and I have 2 questions related to CRM and Customer Service modules. The questions: Can I use Logistics > Customer Service module as a helpdesk ticketing system for a University? Under IMG structure I found CRM module in my…
Antreas Apostolou
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Is there public documentation for a SAP Marketing Cloud (CRM) API?

I'm trying to find API documentation for the SAP Marketing Cloud API, but all I've found is this: https://api.sap.com/api/API_MKT_CONTACT_SRV_0004/resource But this only seems to provide a way to list/search for contacts, with no endpoints for CRUD…
user2943799
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Jmeter Log On in SAP CRM web client Error

I used Jmeter's HTTP(S) Test Script Recorder to record the Log in in SAP CRM Web client. I configured HTTP Cookie Manager using the cookies that I saw in browser developer tools ( MYSAPSSO2, Session ID, Sap-usercontext). In the same recording test…
Francisco Costa
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Wrong Time in Change Documents (Data Element)

I created Data element ZDT_NKS_DESCR and flagged Change Document when creating for logging the changes on WebUI table. Everything is good, but the time of changing logging wrong. It adds +3 hours to current time. For example: if the current time is…
user11823122
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Close pop-up window after row selecting

I created a TableView with some data from database table. This view opens in a pop-up window. When I select any row from the pop-up, my selected value is saved into some global variable. How can I close the pop-up window after the row is selected?…
user11823122
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Row in Table View can't be selected

I have a Table View with some data. I use it in PopUp for selecting row, but everytime when I click on some row it focused on first row and not change. How can I fix this problem? I mean, when I click on some row the focus should be on my selected…
user11823122
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Data transfer of added items between SAP ERP and SAP CRM

Is there a SAP standard function module that transfers data of new items from ERP to CRM system?
Jaycee
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Standard Data sources for CRM_ORDER_READ

Is there any standard data source available for Function Module CRM_ORDER_READ? I want to pull CRM data to BW using standard data source. Thanks.
IT Professional
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How to get all attributes of a view in crm?

In Transaction BSP_WD_CMPWB I found a view from the WebUI Client. I want to write a method that gets all the values of the attributes of the view structure. How do I do this? I think I need to find out somehow which BOL-Object this view structure…
Cold_Class
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Filter CHANGED_AT from CRM_ORDER_READ

I have a requirement wherein I have to filter CHANGED_AT from CRM_ORDER_READ. I used the dynamic query as follows: lr_core = cl_crm_bol_core=>get_instance( ). lr_core->load_component_set( 'ONEORDER' ). lr_qs ?=…
Arpitha
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How to retrieve incoming call number from SAP CDT in Python?

I work in a help desk and we use SAP Communication Desktop as our phone software, though don't know how common this is within the industry. I've been developing a Python program for automating repeating parts of my work (writing tickets, searching…
Ilmari Kumpula
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