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I'm using SAP Logon 770 and I have 2 questions related to CRM and Customer Service modules.

The questions:

  1. Can I use Logistics > Customer Service module as a helpdesk ticketing system for a University?
  2. Under IMG structure I found CRM module in my SAP logon 770 is it possible to enable it or do I have to ask for further licensing?

Thanks in advance

Sandra Rossi
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Antreas Apostolou
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