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Questions tagged [ringcentral]

For developer questions related to using RingCentral Developer Platform API, SDKs, client libraries, sample apps, and other programming tasks.

RingCentral provides a unified communications platform with APIs for voice, SMS, team messaging, meetings, and fax. (source)

248 questions
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Open A Webpage Upon An Incoming Phone Call

I have a (hopefully) simple question about RingCentral capabilities. Namely, is is possible to open a URL in a call center rep's browser upon an incoming phone call? For instance, if (555) 321-1234 calls, is it possible to open a web browser to the…
Colin
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Push a RingCentral app to production (fax)

I have a fax app and I am able to hit the API. I have been trying to move it to production. I have bought an Office Premium account and put in my new main line, but received no word from the developer team. Also, regarding the requirement for an app…
TGod-Ajayi
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Testing RingCental APIs with Postman

The RingCentral API Explorer allows to select the app and start testing all the APIs, but what I prefer is testing the APIs with Postman as it is easier and flexible. While I am testing the APIs with Postman clients, I was look if there are any…
Ravi J
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Blocking contact with RingCentral API

What is the API we can use to block a contact in RingCentral from calling me? I have tried successfully to block a contact number in the desktop application and I was successful in it but, out of the API's available, I am not getting any API that…
Ravi J
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Ways to export RingCentral call log as CSV

Call log record can be obtain using RingCentral API and can be filtered using date To (dateTo) and From (dateFrom). I have went through the API Reference to get call log with API here. We can see the following API is used to get all the call log…
Tanmoy Kumar
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How to remove refresh token from OAuth call in RC

I am able to generate OAuth tokens from this URL successfully. However, I can see both refresh token and access token is generated in the call. Can we remove the refresh token during the OAuth call so that only access token is generated. I have seen…
Tanmoy Kumar
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Can we record call in RingCentral sandbox

I was exploring ringcentral developer account and I have a sandbox environment. But after exploring all the API documentation I was unable to find out if I can call and record the call in sandbox. Which I can use once the call is over. If call…
Murthy TLN
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How to create a user in RingCentral account?

I tried to create a new user in RingCentral account but It is not allowing me to create it. I am using developer Admin account. Am I missing any privileges?
Gopinath
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RingCentral two way communication

I am building a React Native application for calling using RingCentral APIs.First of all I tried using the webphone RTC via web browser: https://github.com/ringcentral/ringcentral-web-phone. It works perfectly fine in web browsers. But the thing I…
Sujesh Shahi
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Add permission in the app in RingCentral production

We are working in RingCentral application and APIs with SMS and fax permissions. The application recently moved to production from Sandbox environment. We have now a requirement to add 2 additional permission ReadAccount, ReadContact in the app…
Rajesh Kumar
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How to make RingCentral sandbox calls with recording

I have a RingCentral developer account but I am unable to successfully establish a call. Furthermore I would also like the call to be recorded, so that later I can access the call logs and recording.
khizerbajwa
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How to view/download the sent fax using RingCentral Fax API C#

Could you help me with RingCentral Fax API. I need C# code to download attachments sent via Fax. I'm using sandbox account and I found this API in API…
hashtag
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RingCentral API CallLog giving Response in a different time zone

Thanks for looking at my problem. I am Downloading RingCentral Call log using API. But not getting accurate call log of provided date. For example, if I like to download call log between 2018-6-4 00:00:00 TO 2018-6-5 23:59:59 then it's downloading…
Atik
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RingCentral giving me error of "[OutboundFaxes]" at the time of sending FAX

I am trying to send FAX using POSTMAN using following URL "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/****88004/fax" and I'm getting: { "errorCode": "CMN-408", "message": "In order to call this API endpoint,…
Manadip
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How to update a Glip chatbot's name or avatar icon after it's been added to a team?

I have created and added my Glip bot to my Glip team, during which time the icon and name was chosen. In Glip, I can change my own icon and name by clicking on the profile, but I cannot modify the bot's profile. I was wondering if I can update the…
Grokify
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