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Questions tagged [docusignconnect]

151 questions
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Docusign is getting crashed after showing location permission alert in native iOS app

Our iOS native application is using Docusign native SDK 2.5.2 version. The Docusign gets loaded and when I click continue for signing, it pops up a location permission alert and the Docusign window gets closed immediately. Please let me know how to…
Senthilkumar.S
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No Docusign Admin on live docusign account

Error are coming on live integration key of docusign Error while requesting server, received a non successful HTTP code [400] with response Body: O:8:"stdClass":1:{s:5:"error";s:16:"consent_required";} I was faced issue on demo docusign then i was…
Anand Kumar
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DocuSign API plans, Partner Integrations, doubts

I am struggling to understand how to approach the docusign API implementation in the application developed by my company. The aim is to integrate the APIs to then simply forward the documents to be signed to recipients, and then taking back them…
Sil-k
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DocuSign event notification for template creation

My scenario is when a template is created/deleted at DocuSign portal then is there any way DocuSign notify my application that a new template has been added or deleted. So that I can sync my DocuSign portal and application database in the context of…
Majid Ali Khan
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Listen to new comments in DocuSign

I'm using the eSign REST API https://developers.docusign.com/docs/esign-rest-api/ I am using embedded signing and get notifications for all the events using Connect (DS webhook) I could not find a way to listen to comments events. Like adding a new…
williamcabrera4
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How can i get the conract status after DocuSign esignature

I'm using DocuSign API to sign a contract. All it's okay, the platform provides me with the signed contract, but my problem here is how to know from the platform if the contract is signed or not yet. I need that information to update the contract…
Sihem Hcine
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How to use encryption when calling getDocument from the DocuSign Rest API

I need to encrypt documents when downloading them using the getDocument method in Java. When I set the "encrypt" Document Option to "true" as a parameter, I get an exception that no security appliance is configured? I could not understand what that…
shikha saluja
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Any way/API to get the list of documentIds in the envelope

We are working on POC to integrate our public API with DocuSign using Webhook Connect. Want to know is there any way/API by which we can get the Document IDs of all the documents in an envelope, we don't want documents to be included in the payload…
shikha saluja
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Validate webhook request using HMAC security with REST API

I am using DocusSign connect webhook service and want to use HMAC Security to validate the request. To do this I have followed the instructions mentioned in https://developers.docusign.com/esign-rest-api/guides/connect-hmac that is: On our account…
shikha saluja
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DocuSign API: issues sending as a different user with multiple recipients

UPDATE: our business logic uses the pause_before workflowStep (which the webhooks do businessy stuff then unpause). the user who created the envelope MUST be the same user who calls unpause. SUGGESTION for devs: calling envelopesApi.update() should…
C_Alex
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Docusign Iframe is not loading

i have an iframe which shows docusign app . it was working fine . but sometime it just keep loading and in network tool i can see below request is failing https://docucdn-a.akamaihd.net/olive/latest/css/olive.min.css -> ERR connection time out is it…
Eswar
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2 answers

Docusign - Unable to get User GUIID using Users::list API

Once, a user has given Consent to my application for impersonation and signature I should be able to retrieve there User Data using Users:list API. But it is only returning only the developer accounts data. The user whose data I'm trying to…
zion
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Docusign - Can We use personal plan, and be able to get consent from external users for SOBO?

We are building a project, where the admin consent is required. Since it seems that to get consent from an external user for SOBO using JWT. We will require an admin consent as mentioned here and here. But to access it, we have to contact support…
zion
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Need to use docusign into web application without showing docusign url

We are using DocuSign Toolkit to generate a DocuSign envelope and getting the URL for that envelope id. Can you please suggest which one I can use for my application. which event we can capture for FINISH button click. I am using embed tag to show…
Madhav Joshi
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When using DocuSign Connect, is HMAC security only available for Aggregate delivery mode?

We want to setup DocuSign connect webhooks per envelope as we feel this will give us more visibility when the event was triggered. When reading the documentation it appears that HMAC security is only available when a custom configuration is set in…
stevenk
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