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I'm using DocuSign API to sign a contract. All it's okay, the platform provides me with the signed contract, but my problem here is how to know from the platform if the contract is signed or not yet. I need that information to update the contract status in my application. Can anyone please provide me with a useful idea?

Larry K
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Sihem Hcine
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3 Answers3

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Please keep in mind that polling us for status updates is not a good practice. It's best to use DocuSign Connect and provide a webhook that we can call when there is a status update on the envelope. For more information, please see: https://developers.docusign.com/platform/webhooks/connect/

Nima
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I am assuming your are working wit the rest api, so you can use this endpoint to identify the status of envelope https://<base_url>/restapi/v2.1/accounts/<account_id>/envelopes/<envelope_id>

for SDK you can refer https://developers.docusign.com/docs/esign-rest-api/how-to/get-envelope-information/ this link

dhinchak developer
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Beyond what @Nima said:

  1. Polling DocuSign for status is not allowed more frequently than once every 15 minutes.
  2. Use the DocuSign webhook system to learn that an envelope has been signed/completed. See this blog post You do not need to change your firewall to receive the notifications.
Larry K
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