Questions tagged [docusignconnect]
151 questions
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An extra signer with status as "created" is getting along with other signers
I created an envelope using Docusign API with status as sent and I had two signers in it. But when I actually checked in the account - there is one extra signer with the same name added along with the other signers in the envelope.Envelope Screen
I…

Salman
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Docusign API Not Returning LastLogin for User Endpoint
I'm querying the getUser API with queryParamaters (additional_info=true&login_status=true).
https://demo.docusign.net/restapi/v2.1/accounts/[accountID]/users?additional_info=true&login_status=true&lastLogin=true
I'm not getting the lastLogin data…

DeeP
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Docusign eSignature - This User lacks sufficient permissions
I am trying to setup the Docusign eSignature i nSFDC, through the Docusign APP Launcher and I am getting this error message whenever trying to create an Envelope template : "You are not authorized to access the envelope."
With the following API…

Lucas Guehennec
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DocuSign: Is there a permission to use to avoid USER_NOT_ENVELOPE_SENDER_OR_RECIPIENT error?
Using C# SDK, DocuSign API
We have an existing process (under development) whereby our staff can submit signature requests from our website. These are sent (in the backend code) using a special user in our account. And the notifications from…

RandyB
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1 answer
Docusign HMAC mismatch
Im trying to authenticate the DocuSign request in my WebHook using HMAC but the generated value does not match any of the incoming Signatures.Im using the same key and the same code as the one in the DocuSign documentation.
My…

Hari Venkadesh
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- 3
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1 answer
The Data in the template or the signers are not getting updated when Envelope is updated through API
I tried the below API to update the envelope. But other than the subject or body, none of the info is updated.
PUT -- /restapi/v2.1/accounts/{accountId}/envelopes/{envelopeId}
I have even passed advanced_update as true still there is no change.
Any…

Salman
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Why DocuSign asks to sign the Disclosures if all signers have completed signing
The DocuSign sends a mail to the signers once the signing is completed. But In that email template, it says please sign the Disclosures. Is there any particular reason for that? Please find below a screenshot of the email template. enter image…

Salman
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- 3
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2 answers
DocuSign Connect Signing Complete Request URL?
In DocuSign connect, I've configured it such that when a user has completed signing the documents that were emailed to them, DocuSign will send an HTTP POST request that includes the signed documents to an endpoint on an app on our servers that I've…

Mike Faber
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How can we skip the login or authenticate implicitly using the Docusign Android SDK methods or some other way?
I have integrated the docuSign Android SDK in my app and been able to achieve embedded signing. But it asks for the customer to login before signing the document. As its a customer facing app, we dont want them to enter the organisation docusign…

Insha Aziz
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Docusign with CRM 365 Envelope Status Changes not working
We are using Demo Environment of Docusign and creating Docusign Envelope with custom c# code including Document, Recipients, Tabs and Email Subject. In response, it is giving the EnvelopeId.
We are using this EnvelopeId in CRM 365 System Workflow…
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1 answer
the redirect uri supplied in the request is not in the list of valid uri configured with this client application
I am trying to use andriod sdk,build is sucessfull however I am getting error(the redirect uri supplied in the request is not in the list of valid uri configured with this client application) on login screen.I have registered my application(name…

Insha Aziz
- 19
- 1
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1 answer
Docusign redirect url with dynamic domain name
currently my local account have different domain like "http://tester.company-dev:8080" , when ever i create an account i will get different domain . how will i set the redirect url in setting page in docusign so that it will redirect me to correct…

Eswar
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- 5
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How to create/download RSA key in p12 format for Docusign JWT authorization
I got into very odd situation were im not able to create JWT sign token in sap netweaver server.
currently the encryption is done using p12 file instead of pem file in sap server.
Docusign only provide the RSA key in .pem format. Which at the moment…

Rahul Pippalla
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DocuSign REST API - pause workflow + webhooks (node.js)
Good afternoon,
I am integrating DocuSign into our business applications (node.js) and have an issue:
Is there a way to use the DocuSign connect webhook to let me know when a workflow is paused? On the admin connect page, I have all possible boxes…

C_Alex
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Unable to see see Layout for DocuSign to add to Salesforce instance
Trying to Setup DocuSign in Salesforce.
In the DocuSign Admin Tab have an to add the Layout to which I want the DocuSign to show up. But Under 'Layouts', I do not see any thing. Also check for remote settings and looks correct.
Anyone with same…