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Is it possible to show clickable options in Dialogflow CX? If "YES" can I get an example for this.

I have created a simple Agent in Dialogflow CX. When the user enters a city name then I want to list pin codes that should be clickable. How can I achieve this in Dialogflow CX?

kiran
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  • Additional to the previous response; if you are using an external application to communicate with Dialogflow CX, you could just provide buttons on the front-end with the options; then send the text selected as input which will match to your pre-set intents. – Teresa Mar 08 '21 at 14:02

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I think you can do this by means of the "Custom Payload" option in the fulfillment section of a page. You first need to access a page which allows a fulfilmment, then you click on edit fulfillment

Once in the window of the fulfillment you may select add dialog option and then custom payload like so

Finally, you can use Google's documentation to build your custom payload of type "button" and paste the code in here. This is a link to the documentation section I'm referring to.

On a final note, please try to solve the problem by yourself: it is the second question of yours I answer on this topic, and in both cases a simple Google Search provided all the information needed.

fcagnola
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