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I am using testflight as a beta testing tool for my app. I have uploaded the build but invitation are successfully sent to the internal testers but no invitations are sent to external tester.

Below image shows both the groups has been invited This image shows both the groups has been invited

And this image shows that no build available for external testers This image shows no build available for external testers

Can anyone help me how I can get through with this?

Hardik Amal
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6 Answers6

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External Testers can only test builds that have passed Apple’s Beta Review process (similar to the App Store Review process). Each new version of the App must go through this process, however subsequent builds for the same version will not require review once the initial review process succeeds.

Internal Testers do not have this limitation.

Since it’s not exactly obvious, you can trigger a TestFlight build to be submitted for the Beta App Review process by adding an external tester to the build. Doing so will immediately change the status to Waiting for Review, once Apple reviews the beta version of the app the status will change again and you’ll get an email saying it’s ready for testing, and the previously selected External Testers will be able to access the build.

Beltalowda
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18

OK - this seems really silly but...

If external testers are added to a team before the build has been beta reviewed, they are "stuck" in a "No Build Available" status. Even after when Apple has reviewed and released the build for testing.

As Alpaslan Firat mentions - The easiest way to resolve this is to:

  1. Remove tester from the group (can select >1 by using "Edit") - do not delete the Tester
  2. Add back all of the testers to the group

App Store Connect then recognizes that there is a build waiting to be tested and sends the invitation.

The original question was asked a year ago - you would have thought that this would have been addressed by now.

Mayur Prajapati
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redPanda
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    Thank you for this! I was wondering why they were stuck in "No Builds Available", but it was because the testers were already there before the first build was approved. I cannot believe that Apple has not fixed this. – protothe Jul 10 '19 at 15:19
  • So, my app status still in review my external testers will have a status of NO BUILDS AVAILABLE? when this will change – Pxaml Jul 17 '19 at 18:42
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    Apple turned around the beta review of our app in less than 24h. After that, removing the testers and adding them again will trigger the email invite – redPanda Jul 18 '19 at 20:17
  • This issue seems to still be affecting external testers on TestFlight builds. Removing the testers and re-adding them fixed the issue for a build I submitted yesterday. – Shackleford May 25 '21 at 17:52
  • Just an update: I still ran into this problem in August 2021, and this was the workaround that helped me. – gyimi Aug 10 '21 at 10:07
6

sometimes it is necessary to remove and readd the group of external testers.

Alpaslan Firat
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Go to TestFlight -> Builds -> Add the testing build by clicking plus icon.

Write the testing task for external tester. Then -> Submit it.

Then testing invitation email will be delivered to external tester.

Hanumant Shegade
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In my case this error was showing because the email was not registered as an Apple Id. So I added a new email (Apple Id) and now the build is available.

ouflak
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Tayyab Ahmed
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Simply go to the main Apple Developer Page where it says Users and Access and first add all the users and emails there. And then when you go into the App and build in testflight. Click Add group Instead of individual Users and then just like add the users to the group and you're good.

Ahmedakhtar11
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