Now when I open testflight link on iPhone I get an error: "The requested app is not available or doesn't exist." Earlier everything was ok. How to resolve this issue?
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Testflight apps expire after 28 days. Check with the developer of the app. – gnasher729 May 27 '15 at 08:26
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It's a new build 1-2 days old. – ChikabuZ May 27 '15 at 08:31
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Is this a private test release or public beta? – Lefteris May 27 '15 at 08:32
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It's private test for internal testers. – ChikabuZ May 27 '15 at 08:34
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1Had the same problem yesterday, I deleted the affected tester accounts and invited them again. – matthias May 27 '15 at 08:37
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@matthias yes you are right, you can answer question and I will choose your answer as best answer. – ChikabuZ May 27 '15 at 08:58
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the user getting this problem is the admin(Owner) of the account. I have disabled and re-Enabled the build for testing, still not solved. Also deleted that user as internal tester and added once again, No success. – Aarohi Kulkarni Feb 12 '16 at 08:29
3 Answers
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(See comments on question)
I had the same problem yesterday. The only working solution was to delete the affected tester accounts from iTunesConnect and to invite them (and add them as internal testers) again.
matthias
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Same issue here. But this is our admin account. I don't think we can delete it. Hoping to find an alternative. – ickydime Jun 12 '15 at 19:14
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Same issue here, on admin account, so created a new account, same issue, deleted that account, same issue. It sends testflight notifications to the user, but can't download it – gollumullog Sep 23 '15 at 23:24
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Make sure that you are logged in with the correct iTunes account on the device, as it will not show the app if you are using a different iTunes account from the one specified in the iTunes Connect private beta
Lefteris
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I was able to fix my problem.
- log into itunes Connect
- on itunes connect user, click +
- I created a new user (same email but with + portion) ie user+testing@gmail.com
- Give them a role that includes In-App Purchase Tester
- make sure to add them to a group (this is the thing I missed)
- verify from the apple id email for that user
- create apple id account
- back in itunes connect click on My Apps
- click on prerelease
- click on internal testers
- make sure they have a check in the check box, click save
- click on Builds
- click on Testers
make sure they exist in the list of testers now
I then turned off the beta test for that build, and then reenabled the testflight beta testing, so that it resends the notification
gollumullog
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