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I am trying to submit a new version of my existing app in itunes connect but I am having difficulties. So I uploaded my build like usual and upload done. I went into pre-release and saw the status processing. This was 12 hours ago, now though it has changed from processing to inactive. I ignored that and went and chose the build anyways and clicked on "Submit for Review"

I get an error saying You must submit your builds using Xcode 5.1.1 or later, or Application Loader 2.9.1 or later. After you’ve submitted a build, select it in the Builds section below.

But I did submit a build using Xcode 6 seed version. I also tried to upload the build again but I get an error saying that a buid already exists. I figured I will try to delete the build, from the pre-release tab and try to upload a new build but I cant find a way to do this.

Makes me think it has something to do with the inactive status of the build. Is anybody else having this issue?

Makoto
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nupac
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  • I have the exact same problem. I successfully submitted an app about 2 days ago.... – gypsyDev Sep 13 '14 at 02:23
  • [Why can't I ask customer service-related questions?](http://meta.stackoverflow.com/a/255746) – Jamal Sep 13 '14 at 03:02
  • Regardless, the question "*Is anybody else having the same issue?*" is probably the culprit for these non-answers. If you *have* to ask that, then there may be something wrong with the post as a whole. You should just be asking if someone has a solution. – Jamal Sep 13 '14 at 03:03
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    @Jamal I dont think my question is a "Customer service" question (refering to your link). iTunes Connect in practicality is a developer tool like IDEs are a developer tool and if SO users can help each other with IDE tools then iTunes Connect should be fair game. The new Itunes Connect is different and very new which might explain the non-answers, it's because they dont know the answers. I do get your point but I feel the line between valid/invalid SO question is a blur and in my humble opinion my question is slightly towards the valid territory. – nupac Sep 13 '14 at 03:19
  • Enable TestFlight Beta Testing, then your app status goes to 'Invite Testers'. then try submit again. Select options with radio buttons. Click Submit. Loading freezes at this screen. – Can Aksoy Sep 13 '14 at 18:05
  • Just some FYI. I just added a build while it's status said inactive and it worked. Looks like everybody's mileage may vary. – The Learner Sep 17 '14 at 11:23
  • You can't use Xcode beta versions to submit applications. Hope it helps someone. – Borzh Apr 25 '15 at 14:33

2 Answers2

41

Okay So I was able to submit my app for review. I guess you cannot wait for too long after you submit your build. I have no proof of this but I think if your build is inactive, you cannot use that build to submit an app. Here is what I did to solve my issue

  1. In xcode I changed the build version, not the app version,
  2. Archive and validate
  3. Submit
  4. While the build was still "Processing", I went back to my apps new version page on iTunes Connect
  5. Choose the new build and submit for review.

Dont let the build become inactive.

Good luck

nupac
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    Thank you. This worked. I think one has to be quite quick otherwise the status goes to inactive. My first upload was inactive and I had the error. Seems to me the process is somewhat daft. – ghr Sep 13 '14 at 03:20
  • @nupac Question out of curiosity.. what does inactive build mean? I don't think so this issue was ever before the new itunes connect. I am facing exact same issue, so want to know about it. Thanks. – NightFury Sep 13 '14 at 07:13
  • Worked for us too - no indication the build was stale. – AlienWebguy Sep 13 '14 at 07:26
  • @iAnum I have no idea what inactive means, researched for a long time and then gave up. – nupac Sep 13 '14 at 08:40
  • I think when it is in the prerelease we have to wait for it to finish processing before we may choose it as a build. Seems slower than how they used to do it. – Abhinav Singh Sep 26 '14 at 14:57
  • You guys rock .. can you shed any light on this one ... http://stackoverflow.com/q/26143661/294884 – Fattie Oct 01 '14 at 14:27
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    After submitting my app via Xcode, I simply logged out of iTunes Connect and logged back in. This worked for me. – Native_Mobile_Arch_Dev Nov 25 '14 at 21:05
  • thank you it work for me – J Ha Feb 01 '19 at 17:35
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I was having the same issue. I followed the guy above's advice. Here's exactly what I did to get it to work:

  1. In iTunes Connect, remove the current build.
  2. In Xcode, change the build (not version) number to something else. I just picked "3".
  3. In Xcode, go to Product -> Archive Note: If this is greyed out, ensure that you select "iOS Device" instead of a different simulator or connected hardware for testing
  4. In the Organizer - Archives window, click Validate, then click Distribute
  5. In the Organizer - Archives window, delete your previously submitted archive
  6. Go back to iTunes Connect, refresh, and select the new build with the updated version number
Chris Hayes
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user3444710
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  • hah. I know that feeling of wanting to comment and not being allowed. Have a point. – g3k0 Sep 13 '14 at 04:36
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    Note: "build" in step 2 is referring to CFBundleVersion. – shs Sep 13 '14 at 15:31
  • Pity this post is off topic because we are all having this problem and we would like to see if there is a solution/fix available. – d0n13 Sep 13 '14 at 17:35
  • Finally someone explains exactly how to do this. It's not obvious nor is it explained anywhere by apple in any help or documentation. This is the answer on how to submit your app to iTunes Connect. Not the one marked as the answer above. – Nathan McKaskle Mar 07 '15 at 17:09