You may look at code/core/Mage/Core/Model/Email.php
for the actual mail implementation. You may notice it uses Zend_Mail
. Now, here is the catch:
For security reasons, Zend_Mail filters all header fields to prevent header
injection with newline (\n) characters. Double quotation is changed to single
quotation and angle brackets to square brackets in the name of sender and recipients.
If the marks are in email address, the marks will be removed.
What you can do though is to make a module to rewrite the current class Mage_Core_Model_Email
and overwrite the send()
function. I covered rewriting classes before in this question's answer. Then, in this new rewritten class, you could PHPmailer, invoke shell mail commands, or whatever PHP library you would happen to know that would allow this behaviour.
Best of luck.