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Questions tagged [telephony]

Telephony is the science of translating sound into electrical signals, transmitting them, and then converting them back to sound; that is, the science of telephones. The term is used frequently to refer to computer hardware and software that performs functions traditionally performed by telephone equipment. For example, telephony software can combine with your modem to turn your computer into a sophisticated answering service.

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Voice patch panel wired to outer pair

Our Intertel phone system uses an unusual wiring scheme at the phone by using the outer pair (pins 2 and 5) of wires on a phone jack. I am looking for anyone that knows of a vendor that sells 24 port patch panels that have 25 pair Amphenol…
Kevin Kuphal
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Separate VoIP telephony and computer network - or not?

We have a PBX server (also connected to the internet) and all VoIP devices currently (early stages of deployment) set up on a network that is phsyically separate from the main computer network. As very soon the network is going to get reorganized,…
Carko
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Microsoft Lync and Avaya PBX system

I am a complete beginner concercing Microsoft Lync and PBX systems, so please bear with me. I have set up a Lync standard server which is running fine. We can chat/audio & video conference on our internal network. Now, what I need is to connect the…
Yash
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Software/Hardware used to build Virtual PBX Like Systems

I work for a large web site design and hosting firm. We are planning to introduce a suite of SEO services. I have been given an interesting task as part of the development effort. The goal is to be able to clearly demonstrate to our clients (who…
SvrGuy
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Cisco phone system auto attendant dial-by-name feature cannot find one particular person

There is one individual here whose name cannot be found when a caller uses the "dial-by-name" function in the auto attendant of our Cisco Unified Communications phone system. As far as I can tell from comparing the configuration of other users'…
Gregg
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Installing new switch, what is this box?

my friend has asked me to come and install a new switch he bought. The top two panels are just the panels that connect to the cabling throughout the floor. The third panel is the switch which I'm about to replace. My question is, what is the box…
GBC
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Does anyone provide a Skype connection service?

Is there a way of offering Skype access to incoming calls while keeping all telephony traffic over our chosen business telephony provision? Is there a 3rd party who can route incoming Skype calls to our telephone system? The business has had…
Runc
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Recommended FXO Gateway for UK analogue lines

Can anybody recommend any FXO gateway devices to connect analogue telephone lines to an Asterisk VoIP system. Requirements: Minimum of 4 ports. Enterprise grade - quality is more important than price. For UK analogue telephone lines. - I don't know…
Bryan
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Asterisk call failure timeout

I am using Asterisk and there seems to be a problem with the delay that the server answers a call. What actually happens is that the caller hears a busy tone and then hangs up, but a channel is opened on the server so after around 20 seconds the…
Philippe
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FreePBX: Asterisk in the Cloud (EC2) Audio Problems

Please pardon the newbie question, but I can't seem to figure this out. I followed Voxilla's tutorial to the tee. But in making calls, my softphones connect, yet no audio (in either direction). I know from poking around the forums that this is…
neezer
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Voice / data connections between 2 portacabins ~50m apart

Our business is taking over some new premises (currently housing multiple companies) and for at least the first year will be operating out of a pair of portacabins, around 50 metres apart. Users in both cabins will need to be on our internal LAN,…
James Green
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FreePBX - How to re-write forwarded "follow-me" caller ID?

Sam calls Julie's direct dial line and because she's not at her desk (and because of a follow me rule) the call is forwarded to her mobile. FreePBX forwards the call through the correct outbound route and everything functions as it should except…
Touff
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Shoretel Connect: Create SIP Trunk Backup for Analog Trunk on SG90

I've worked with some VoIP Products before, mostly Asterisk (base version, build from source) management for a small ISP doing in-network VoIP solutions for customers. My current position hasn't involved much VoIP work but we do have a Shoretel…
Sam K
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How to reset a Cisco ATA 186 to factory defaults?

I have an old Cisco ATA 186, configured by an extincted Phone Service Company, it is password protected and on TFTP client mode. I tried to reset it with IVR FACTRESET code (322873738#) but it ask for password before I can press * to confirm. I…
Alejandro-2988924
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ISDN BRI vs SIP Trunks over EDIA

I am installing Asterisk in a small office with just 4 lines and 8 Extensions. I have two choices from my local telco (Fairpoint): 1) Old School ISDN BRI lines which I would connect to Asterisk with a OpenVOX B200P 2) Telco supplied SIP trunks…
iewebguy
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