Questions tagged [shoretel]
12 questions
5
votes
2 answers
Have DHCP use different scopes based on MAC address using Server 2012
I'd like my Windows 2012 DHCP server to give ShoreTel phones IP addresses from one scope, and everything else IP addresses from another scope.
For example, I'd like to give phones IPs from 192.168.132.0/24, and everything else IPs from…
Alex S
- 75
- 1
- 2
- 5
3
votes
1 answer
Setting Shoretel phone time correctly with dhcpd
Our Shoretel 230 phones are not picking up time service correctly and thus, the time on the display is wrong. When I go to the diagnostics of the phone, they are using a wrong time server (old).
Here is the top scope of my dhcpd.conf. The…
bsigrist
- 235
- 1
- 4
- 9
3
votes
1 answer
PIX 506E, MTU, VPN Packet Fragmentation and Shoretel IP telephone system
We have two sites, a large Southern site and a small Northern site, that have a VPN between them defined on two Cisco PIX Firewalls. Over this VPN Shoretel IP phone traffic travels as well as all other network traffic. We recently switched the…
MagicalArmchair
- 265
- 3
- 10
1
vote
0 answers
One way/no way audio on Shoretel phones across L2L IPSec VPN
We have two offices:
Master: 192.168.1.0/24
Satellite: 192.168.128.0/24
Master contains the Shoretel phone system.
Both offices use Draytek Vigor 2860ac routers
They are connected using an IPSec LAN-2-LAN VPN connection. This stays up perfectly…
John Byrne
- 11
- 1
1
vote
1 answer
Is there a traceroute command for VXWorks? Specifically a Shoretel Phone?
I can't seem to find if there is a traceroute command for VXworks online or specifically with a Shoretel phone. Once I telnet into the phone, I would like the ability to see whether packets from my VPN phones are taking the correct path back to my…
bsigrist
- 235
- 1
- 4
- 9
1
vote
0 answers
Shoretel Reporting: does off-hook time count towards call length?
With Shoretel reports, the report that generates how long someone is on the phone (actively talking on the phone), if they are listed as "off hook", like right before you dial a number, does that still show up as being on a call?
MJ.
- 191
- 3
- 12
0
votes
1 answer
Shoretel Connect: Create SIP Trunk Backup for Analog Trunk on SG90
I've worked with some VoIP Products before, mostly Asterisk (base version, build from source) management for a small ISP doing in-network VoIP solutions for customers. My current position hasn't involved much VoIP work but we do have a Shoretel…
Sam K
- 506
- 5
- 21
0
votes
1 answer
Shoretel Upgrade Path
I currently have a Shoretel Server running Server 2003 x32 as a virtual machine paired with a ShoreGear 90 switch and another unused switch of the same model being reserved for manual failover. I am getting the software mailed to me from my partner,…
Brian
- 3
- 2
0
votes
1 answer
ShoreTel P2V Audio Issue
I recently P2V'd my ShoreTel server. After doing so everything seems fine. No errors anywhere, and everything looks good in Director except for a licensing issue since the mac address changed.
However, I have one other issue. When clicking…
Untalented
- 323
- 1
- 4
- 14
0
votes
1 answer
ShoreTel 230 phone calls from website
Our company uses these fancy ShoreTel 230 phones. We make many phone calls from our custom built web based contact management system. It would be nice if our employees could click on a phone number from a webpage and have it automatically start…
Michael
- 801
- 1
- 7
- 15
-1
votes
1 answer
Shoretel - Maximum length of name for Shoregear SG-50
For a Shoregear SG-50, what is the maximum number of characters you can use for the name of the switch? We'd like to use 20 characters but before we do, are there any practical limitations of a name this long?
How many characters are allowed in this…
-1
votes
1 answer
Anybody familiar with the Shoretel database?
I have a copy of the local db from our old shoretel voip system... which is no longer in service.
I've been tasked with trying to locate information pertaining to calls to and from specific numbers over the past year or so.
Wondering if anybody is…
boog
- 220
- 3
- 11